The Kahala Hotel And Resort, Honolulu, Terrible

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OpinionWell
Rank

17th

Out of 165

The Kahala Hotel And Resort	Average Price: $425 Check Rates

Hotel Class:

5000 KAHALA AVENUE

Honolulu, 96816 View map

5-Star Hotel Rank: 2 of 4
Average review rating: 4.33

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (63) , MyTravelGuide (3) , Travelocity (10) , TripAdvisor (437) , YahooTravel (37)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Terrible

Appears in 9 comments.

The following words were used in comments with Terrible:
complain (2) expectation (2) expense (2) not (2) room (4) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. After briefing mentioning our terrible and short stay at the Royal Hawaiian, Lynn checked us in most efficiently and quickly.

"Heaven on Oahu, if not Earth! " Read full review on TripAdvisor 3/9/2012 Vote

2. The overall service was terrible ,Staff were not friendly .

"Not impressed " Read full review on TripAdvisor 11/16/2011 Vote

3. I guess the bottom line for me is that I expected more for the terribly high price.

"Beautiful, serene, and quiet! " Read full review on TripAdvisor 11/4/2011 Vote

4. But it is starting to show it's age a bit and it is terribly expensive.

"Beautiful, serene, and quiet! " Read full review on TripAdvisor 11/4/2011 Vote

5. We were given a terrible room and when we complained, we were given a better room with the front desk apologizing for the earlier assignment.

"Management Needs a Shake Up " Read full review on TripAdvisor 10/1/2011 Vote

6. Oh and our internet access was terrible but we complained and they brought us our own router and that helped.

"Lots to Love " Read full review on TripAdvisor 8/1/2011 Vote

7. The first one was totally unacceptable as it suffered from severe water damage and had a terrible odor, a loud and unsightly dehumidifier running and several stains on the carpeting.

"Let's Be Honest... " Read full review on TripAdvisor 12/28/2010 Vote

8. It was not terribly disruptive, and I'm glad it is happening as the next time we stay I expect the rooms to be cleaner & more comfortable.

"Kahala Relaxation " Read full review on Travelocity 6/1/2007 Vote

9. rooms need work and the level of service for such an expensive resort was terrible.

"wouldn't stay there again " Read full review on TripAdvisor 9/9/2006 Vote