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Rank
17th
Out of 165

The Kahala Hotel And Resort

Average Price: $425  
 
Hotel Class:
5000 KAHALA AVENUE
Honolulu, 96816 View map  
5-Star Hotel Rank: 2 of 4
Average review rating: 4.33
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (63) , MyTravelGuide (3) , Travelocity (10) , TripAdvisor (437) , YahooTravel (37)
SAFE TO BOOK ? (1/5 issues found)
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Complain
Appears in 27 comments. 
The following words were used in comments with Complain:
apology (2)   desk (2)   expectation (2)   floor (2)   great (2)   guest (2)   helpful (3)   hotel (5)   housekeeping (2)   liked (2)   management (4)   noise (3)   not (4)   resort (2)   reviews (2)   room (9)   terrible (2)    
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1. I know some people have complained that it is a view of the car park, but it is a great for people watching so I would recommend it if your a but nosey like me.
"My favourite Place! " Read full review on TripAdvisor   4/28/2012 Vote      
2. You won't be treated as if you matter to them as a customer so don't bother complaining.
"I have stayed here for years but this visit I feel as if I am bothering the staff if I ask for something or have a problem. " Read full review on TripAdvisor   4/5/2012 Vote      
3. I complained to housekeeping to no avail.
"I have stayed here for years but this visit I feel as if I am bothering the staff if I ask for something or have a problem. " Read full review on TripAdvisor   4/5/2012 Vote      
4. People complain about little costs.
"A week in Paradise. " Read full review on TripAdvisor   2/27/2012 Vote      
5. complaining that you don't have a balcony, when the room you booked is a non lanai room doesn't help anyone.
"A week in Paradise. " Read full review on TripAdvisor   2/27/2012 Vote      
6. When you are staying at a resort like this, you expect things to be expensive, so why complain about it.
"A week in Paradise. " Read full review on TripAdvisor   2/27/2012 Vote      
7. It was not the jack hammering that others have complained about, but there was the sound of power tools and pounding.
"Stop skating by on your looks. " Read full review on TripAdvisor   2/25/2012 Vote      
8. Everything worked great in the room (the kids complained about the TV, but not sure what the issue was).
"Loved the dolphins " Read full review on TripAdvisor   2/12/2012 Vote      
9. There was basically a revolt at the hotel from all the guests and everyone was complaining, and yet nothing was done.
"Construciton Noise " Read full review on TripAdvisor   2/11/2012 Vote      
10. Every time we complained, they pretended to listen, and apologize, but nothing happened, and the noise continued.
"Construciton Noise " Read full review on TripAdvisor   2/11/2012 Vote      
   
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