THE ILIKAI, Honolulu, Delay

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Rank

6th

Out of 165

THE ILIKAI	Average Price: $155 Check Rates

Hotel Class:

1777 ALA MOANA Boulevard

Honolulu, 96815 View map

3-Star Hotel Rank: 2 of 20
Average review rating: 3.82

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (89) , MyTravelGuide (117) , Travelocity (20) , TripAdvisor (746) , YahooTravel (31)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (7) avoid (19) awful (6) bad (42) big deal (8) bit dated (6) broken (16) complain (19) complaint (7) damage (6) dated (42) delay (7) difficult (10) dirty (21) disappoint (50) disturbing (9) downside (15) expensive (62) hard (23) hassle (7) horrible (9) inconvenient (14) issue (40) lack (22) loud (17) mess (7) negative (23) noise (94) noisy (29) outdated (14) overpriced (7) poor (13) pricey (13) problem (103) ridiculous (11) rock (7) rude (10) sad (6) shock (5) sick (7) slow (42) smell (14) terrible (9) tiny (11) ugly (5) unfortunate (17) worn (14) worst (6) would have liked (5) wrong (12)

Delay

Appears in 11 comments.

The following words were used in comments with Delay:
arrival (3) clean (3) desk (2) elevator (6) friendly (2) happy (2) improve (2) laundry (2) lobby (2) never (2) not (3) problem (2) resort (2) room (4) staff (2) upgraded (2) well (3)

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1. Convenience store down in lobby was very handy for buying snacks and drinks (including alcohol), and there was an ice machine as well as a laundry on our floorWe used the pool most days and never had any issues, its not as big as some of the other hotels but we were happy with itWe never had any problems waiting that long for a lift like other people commentedOn our last morning we were advised our flight had been delayed for a day and reception were happy to extend our stay in the same room which was a reliefTour desk was touch and go - on the weekend the girl on the desk seemed more interested in chatting to her friends but the one during the week was really helpfulLocation wise - trolley stop right out the front to go into Waikiki (or back from Ala Moana) which was handy, or its about a 20 minte walk into the main area of Waikiki.

"Great location and value " Read full review on TripAdvisor 4/8/2012 Vote

2. -The staff was well-organized, -The bed was extremely comfortable,-The elevators had been upgraded and presented no delays during our stay,-The room was clean and even though we were on the 'green plan' the resort performed a full-cleaning once during our stay,-The laundry facilities were clean and well-maintained,-I communicated with Gary prior to arrival and Trent took care of getting us a room right where we requested,-The Ilikai's bellstaff and valets were polite, fast, and they did not make any distinctions because we were part of the Marina Resort and not guests of the Ilikai (Calvin the bellman was the first face we saw on arrival and it set the tone for the stay.

"Exceeded Every Expectation -- Outstanding Personal Service " Read full review on TripAdvisor 3/14/2010 Vote

3. Staff was friendly & helpful when our arrival was delayed due to a cancelled flight.

"Wonderful - would stay again in a heartbeat " Read full review on TripAdvisor 7/2/2009 Vote

4. The elevators are very slow, which can be annoying and inconvenient, but allow enough time and expect the delays.

"Well worth the money " Read full review on TripAdvisor 6/17/2008 Vote

5. This results in long delays for even small movements, with the opening of an elevator door preceding a crush of people.

"Clean, but no cigar " Read full review on TripAdvisor 2/6/2008 Vote

6. The elevators were running without any delay for us.

"I liked it!! " Read full review on TripAdvisor 9/2/2007 Vote

7. To tell you the truth, we were anticipating delays due from the reviews here but it wasn't that way at all.

"Awesome View for the Price " Read full review on TripAdvisor 8/15/2007 Vote

8. A sign at the lobby said something to the effect of 'please excuse the delay with the elevators during our improvements' However, during my stay, there were no obvious improvements or construction taking place.

"Never stay here " Read full review on TripAdvisor 8/9/2007 Vote

9. There were delays for the elevators as they were being workedon as was the firealarm system which went off in our roomone afternoon and again one evening about 1130pm; I foundout that it would definitely wake me out of a sound sleep.

"a sad old lady " Read full review on TripAdvisor 5/5/2007 Vote

10. The receptionist quickly remedied the problem and upgraded my room for the delay.

"Total Relief, total satisfaction, I will be back " Read full review on Expedia 8/30/2006 Vote