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OpinionWell
Rank
6th
Out of 165

THE ILIKAI

Average Price: $155  
 
Hotel Class:
1777 ALA MOANA Boulevard
Honolulu, 96815 View map  
3-Star Hotel Rank: 2 of 20
Average review rating: 3.82
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (89) , MyTravelGuide (117) , Travelocity (20) , TripAdvisor (746) , YahooTravel (31)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 18 comments. 
The following words were used in comments with Broken:
change (2)   elevator (5)   equipment (2)   floor (6)   gym (2)   hotel (3)   ice (2)   laundry (2)   lobby (2)   never (2)   noisy (2)   phone (2)   room (4)   service (2)   shop (2)   street (3)    
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1. Left dangerously broken electric switch there, never fixed it as she had said she would; never truly finished the renovation, would bring prospective other tenants during our stay, .
"Watch out if renting 1803!! " Read full review on TripAdvisor   4/13/2012 Vote      
2. The gym was ok and they seemed to have fixed all the broken equipment.
"A lovely place to stay " Read full review on TripAdvisor   4/11/2011 Vote      
3. The gym is a joke and most of the equipment was broken the entire time.
"Single worst hotel experience ever " Read full review on TripAdvisor   3/11/2011 Vote      
4. The room was upgraded, our A/C was broken, but they replaced it in 45 minutes after we contacted them.
"Great location " Read full review on TripAdvisor   8/16/2010 Vote      
5. Sometimes the payment machine is broken; just leave a note on your dashboard for the lot attendant and you shouldn't get a parking ticket.
"Above and beyond expectations...a great experience! " Read full review on TripAdvisor   11/8/2009 Vote      
6. There are no restaurants in the hotel, only one bellman to service 25 floors, escalater from the street level broken and not under repair.
"In rapid decline " Read full review on Expedia   4/22/2009 Vote      
7. Only problem the money changer was broken and I had to walk across the street to get quarters.
"What makes a hotel worth the stay...cleanliness and service! Ilikai #1 " Read full review on TripAdvisor   3/3/2009 Vote      
8. We had heard stories of the hotel closing, elevators broken and other services being halted, but we found NOTHING of the kind.
"What makes a hotel worth the stay...cleanliness and service! Ilikai #1 " Read full review on TripAdvisor   3/3/2009 Vote      
9. PRO: Cleanliness, location to easy public transportation and little shops, off the beaten path but easily accessible to beach using ramp, outstanding concierge, overall great serviceCONS: Traffic sound from below, some shops closed on lobby floor, quarter machine broken in laundry roomWe rented 2 rooms from Shell Vacation Club at the Ilikai Feb.
"What makes a hotel worth the stay...cleanliness and service! Ilikai #1 " Read full review on TripAdvisor   3/3/2009 Vote      
10. Among other complaints: 1) the pool is microscopically small 2) Canoes, a restaurant in the lobby, was closed 3) one night we ate leftovers, so we ordered up some plates and utensils, but the serviceman forgot knives (so I ate my chicken with a fork and spoon) 4) one of our room phones was broken 5) local calls are a dollar each, and finally 6) much of the hotel and the street surrounding it was under noisy construction.
"Underwhelming. " Read full review on TripAdvisor   8/20/2008 Vote      
   
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