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Rank
35th
Out of 165

THE EQUUS an AQUA Boutique Hotel

Average Price: $95  
 
Hotel Class:
1696 ALA MOANA Boulevard
Honolulu, 96815 View map  
1-Star Hotel Rank: 2 of 5
Average review rating: 3.78
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (50) , MyTravelGuide (17) , Travelocity (5) , TripAdvisor (537) , YahooTravel (24)
SAFE TO BOOK ? (2/5 issues found)
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Problem
Appears in 50 comments. 
The following words were used in comments with Problem:
bags (3)   bathroom (4)   bed (3)   bug (3)   cares (4)   clean (3)   elevator (4)   hotel (9)   internet (5)   luggage (3)   not (13)   room (19)   shower (5)   small (7)   staff (3)   table (2)   tiny (2)   towel (4)   traffic (2)   upgraded (2)    
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1. Since the phone didn't work, I had to go all the way down to reception (they had 2 elevators, one of which was having problems, so only 1 worked and it was a 10 minute wait).
"Dissapointed " Read full review on TripAdvisor   5/20/2012 Vote      
2. We didn't have any problems with bugs and we found the Equus staff to be, for the most part, very pleasant.
"Had low expectations but was pleasantly surprised " Read full review on TripAdvisor   4/23/2012 Vote      
3. Another small problem with the room is the shower.
"You get what you pay for " Read full review on TripAdvisor   2/23/2012 Vote      
4. Another problem was .
"You get what you pay for " Read full review on TripAdvisor   2/23/2012 Vote      
5. We had problems with our netbook, including connecting to the internet.
"Good value & location " Read full review on TripAdvisor   2/18/2012 Vote      
6. We briefly told him our problem and immediately he asked us to check out a room in the main building.
"Customer service is key. Rene, Clinton, (and another gentleman who worked at the front desk with a short ponytail [ I didn't " Read full review on TripAdvisor   2/8/2012 Vote      
7. Another problem was hotel parking.
"You get what you pay for " Read full review on TripAdvisor   2/3/2012 Vote      
8. They would forget towels one day and coffe the next, no major problems just a string of annoying little issues.
"Meh..... " Read full review on TripAdvisor   11/28/2011 Vote      
9. She called the third party booking website to straightened up the problem.
"They show the meaning of hospitality. " Read full review on TripAdvisor   9/13/2011 Vote      
10. The room came with one thing like the pictures and that was the flat screen TV, the curtains still a problem.
"DO NOT STAY HERE, NOTHING LIKE THE PICTURES on the website, I know this review is long but please read! " Read full review on TripAdvisor   7/21/2011 Vote      
   
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