Newport Beachside Hotel and Resort, Miami, Overbook

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Rank

23rd

Out of 468

Newport Beachside Hotel and Resort	Average Price: $220 Check Rates

Hotel Class:

16701 COLLINS AVENUE

Miami, 33160 View map

5-Star Hotel Rank: 6 of 16
Average review rating: 3.42

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (93) , MyTravelGuide (40) , TripAdvisor (376)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Overbook

Appears in 12 comments.

The following words were used in comments with Overbook:
arrival (4) hotel (10) informative (2) not (2) room (5) upgraded (2)

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1. However upon arriving they told us the hotel was overbooked and upgraded us to their sister property 5 blocks north.

"Overbooked, kicked up " Read full review on TripAdvisor 3/23/2010 Vote

2. Went down there w/ 10 friends, 6 of us somehow were overbooked and moved to a different hotel 15 mins away.

"HORRIBLE!! They don't care a bit about your needs, OVERBOOKED!! " Read full review on TripAdvisor 10/24/2009 Vote

3. We were booked for the Newport, but they were overbooked and sent us to Le Meridien.

"overbooked " Read full review on Expedia 9/22/2009 Vote

4. Michael Sims, the hotel manager, intentionally overbooks his hotel.

"AVOID AT ALL COSTS " Read full review on TripAdvisor 7/15/2009 Vote

5. After informing us that they had overbooked the hotel and that there were no rooms for my wife and I, they wanted to send us to an awful hotel much further down the beach (which is owned by the same company).

"AVOID AT ALL COSTS " Read full review on TripAdvisor 7/15/2009 Vote

6. They had overbooked the single rooms so we got a two bedroom unit which was really pretty nice.

"Great beachside location " Read full review on TripAdvisor 4/8/2009 Vote

7. The immediate upgrade (to a significantly nicer and more expensive room) when they mistakenly overbooked was very appreciated, as was the housekeeping staff.

"Excellent accomodations and service made up for small missteps " Read full review on TripAdvisor 6/24/2008 Vote

8. However, upon arrival I was informed that they had overbooked and were out of regular double queen rooms.

"Excellent accomodations and service made up for small missteps " Read full review on TripAdvisor 6/24/2008 Vote

9. Upon arrival were told that they were overbooked.

"Always Overbooked " Read full review on TripAdvisor 4/10/2008 Vote

10. They purposely overbook their hotel, then not caring at all about anyone else but themselves, send you off to what they know will be a bad experience.

"Worst experience ever!! " Read full review on TripAdvisor 2/8/2008 Vote