Newport Beachside Hotel and Resort, Miami, Complaint

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Rank

23rd

Out of 468

Newport Beachside Hotel and Resort	Average Price: $220 Check Rates

Hotel Class:

16701 COLLINS AVENUE

Miami, 33160 View map

5-Star Hotel Rank: 6 of 16
Average review rating: 3.42

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (93) , MyTravelGuide (40) , TripAdvisor (376)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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annoy (5) avoid (8) awful (15) bad (71) bed bugs (11) big deal (12) broke (6) broken (9) complain (31) complaint (11) cramped (6) damage (6) dangerous (6) dated (21) dirty (43) disappoint (26) disgust (9) disturbing (5) dump (6) expensive (50) filthy (19) hard (19) hardly (6) horrible (19) inconvenient (8) issue (16) lack (7) loud (23) mistake (5) mold (12) negative (12) noise (14) noisy (15) outdated (29) overbook (10) overpriced (10) poor (14) pricey (12) problem (56) ridiculous (5) rude (17) shabby (8) slow (12) smell (25) terrible (20) tiny (6) uncomfortable (7) unfortunate (7) worst (9) wrong (10)

Complaint

Appears in 32 comments.

The following words were used in comments with Complaint:
$ (2) beach (4) clean (2) complaints (32) fee (2) helpful (2) hotel (6) new (2) not (8) noticeable (2) pillow (2) police (2) resort (2) room (12) service (3) smoke (2) staff (2) useful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. No complaints.

"Can't go wrong " Read full review on TripAdvisor 4/22/2010 Vote

2. I think the way to deal with the front desk staff is to be assertive at the time rather than make retrospective complaints, it certainly worked for us.

"Nice clean hotel " Read full review on TripAdvisor 4/14/2010 Vote

3. My two complaints would have to be * the walls in the rooms are very thin.

"Valentine one nighter----NEWPORT IS SLOWLY ON IT'S WAY BACK!!!!! " Read full review on TripAdvisor 2/16/2010 Vote

4. We spent the next morning, trying to change to a warmer room, and thus had to sacrifice our precious leisure time in Miami in making complaints.

"terrible experience " Read full review on Expedia 1/20/2010 Vote

5. Our only complaints were that it was 16km/$60 RTN from South Beach and the centre.

"16km from South Beach " Read full review on TripAdvisor 12/17/2009 Vote

6. Only complaint: the hotel is located in Sunny Isles, which is a 20 minute cab ride (about $25-30) to South Beach.

"Great hotel & beach, but FAR from South Beach! " Read full review on TripAdvisor 11/17/2009 Vote

7. The only complaint I would have was, I felt a bikini contest is out of place at a family resort.

"Great for the price.....decor is dated. " Read full review on TripAdvisor 10/8/2009 Vote

8. No complaints.

"nice place " Read full review on Expedia 9/29/2009 Vote

9. The food was nothing to write home about, but I have no complaints.

"Great for the money " Read full review on TripAdvisor 7/26/2009 Vote

10. Smoking: My main complaint though is this: someone was smoking in our room.

"Some shortcomings but would still return " Read full review on TripAdvisor 6/22/2009 Vote