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Rank
23rd
Out of 468

Newport Beachside Hotel and Resort

Average Price: $220  
 
Hotel Class:
16701 COLLINS AVENUE
Miami, 33160 View map  
5-Star Hotel Rank: 6 of 16
Average review rating: 3.42
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (93) , MyTravelGuide (40) , TripAdvisor (376)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 14 comments. 
The following words were used in comments with Lack:
bar (2)   cable (2)   customer (2)   experience (2)   food (2)   good (4)   hotel (4)   jacuzzi (2)   lacking (14)   not (2)   pool (3)   room (4)   service (3)   upgraded (2)    
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1. You'll know not only for the lack of clothing, but from the distance, the lifeguard towers are 'pink'.
"started with concerns after we booked... resulted in a nice vacation! " Read full review on TripAdvisor   7/13/2009 Vote      
2. Front desk, concierge, shop, poolside bar, restaurant and housekeeping all lack a real sense of customer service despite the usual American polite 'you're welcome' response to any acknowledgement.
"Service is not us " Read full review on TripAdvisor   4/22/2009 Vote      
3. The Newport Beachside is a busy hotel and whilst the facilities are good and the rooms well equipped, they lose out on their lack of customer service.
"Service is not us " Read full review on TripAdvisor   4/22/2009 Vote      
4. We received a free upgrade when we arrived due to a lack of rooms, so overall our experience was great.
Read full review on MyTravelGuide   3/30/2009 Vote      
5. We probably wouldn't stay here again because of the lack of sun by the pool, and my kids enjoy the pool more than swimming in the ocean.
"Not bad for the money " Read full review on TripAdvisor   3/3/2009 Vote      
6. There were small issues, and the lack of nearby restaurants was frustrating but near the end we had found more places to go, and the hotel room had really grown on us.
"Decent Rooms, Decent Location, Some Qualms.. " Read full review on TripAdvisor   2/22/2009 Vote      
7. Overall, the room was moldy smelling and the bedding was, for lack of a better word, moist.
"Dirty and Not a Family Holiday Destination " Read full review on TripAdvisor   12/16/2008 Vote      
8. The Mexican restaurant across the street was expensive and lacked the red salsa and spices that I am accustomed to, The restaurant on the pier was fun but the fried fish and shrimp were overcooked and dry so we didn't go back there.
"Truly Fun Family Resort " Read full review on TripAdvisor   9/28/2008 Vote      
9. The special drinks at the pool bar are good value although the food options are a bit lacking.
"Great Resort! " Read full review on TripAdvisor   4/15/2008 Vote      
10. lack of good cable channels was also annoying and the jacuzzi definitely needs an upgrade as does the fitness center.
Read full review on MyTravelGuide   2/15/2008 Vote      
   
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