Holiday Inn San Antonio, San Antonio, Front Desk

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Rank

35th

Out of 504

Holiday Inn San Antonio	Average Price: $127 Check Rates

Hotel Class:

318 West Durango

San Antonio, 78204 View map

2-Star Hotel Rank: 3 of 155
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (12) , MyTravelGuide (591) , Travelocity (7) , TripAdvisor (129) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) balcony (9) bar (14) bathroom (21) bed (22) bill (6) breakfast (42) charge (8) check in (26) check out (4) complimentary (11) cost (4) deal (10) dinner (7) discount (4) downtown (47) food (14) freeway (5) front desk (52) highway (4) hot tub (8) hotel (289) housekeeping (16) interstate (5) lobby (16) location (57) manager (25) money (12) neighborhood (3) parking (42) pillow (13) pool (55) price (12) rate (12) recommend (17) refund (4) restaurant (43) room (205) room service (6) service (50) shower (9) shuttle (20) staff (93) street (14) to park (5) towel (11) value (7) view (7) walk (59) wireless (5)

Front desk

Appears in 52 comments.

78% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) desk (53) friendly (7) good (4) great (4) guest (3) helpful (10) management (4) need (3) nice (5) night (3) poor (2) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk were consistently helpful and friendly.

"Good hotel - shame about the restaurant management " Read full review on TripAdvisor 5/7/2012 Vote

2. Tammie at the front desk, and she had the most professional Manner, Tone, And Appearance that would make any guest here feel right at home.

"Excelllent front desk staff "Tammie Wall". " Read full review on TripAdvisor 3/1/2012 Vote

3. The front desk person was nice enough to call in the evening that I was overcharged by $22.00.

"Average Hotel; older; good location " Read full review on TripAdvisor 2/21/2012 Vote

4. The front desk staff was so nice & helpful.

"Amazing customer service!! " Read full review on TripAdvisor 2/1/2012 Vote

5. Good service - the manager at the front desk welcomed us with bottled mineral water.

"Good for the price, 5 min drive from downtown " Read full review on TripAdvisor 1/1/2012 Vote

6. The room was really clean and front desk staff very helpful.

"Great stay! " Read full review on TripAdvisor 9/12/2011 Vote

7. The front desk staff was GREAT.

"Outstanding hotel! Stay here!!! " Read full review on TripAdvisor 8/11/2011 Vote

8. i like the check in and the front desk agent 'HECTOR ' he made my day i arrived to the hotel ask me if everything was ok .

"hoilday inn i love this hotel .. wonderfull front desk staff " Read full review on TripAdvisor 7/13/2011 Vote

9. The front desk workers were very friendly and helpful.

"We wont be back to this one. " Read full review on TripAdvisor 5/16/2011 Vote

10. We had a Great Welcome @ the front desk.

"FIESTA WEEKEND " Read full review on TripAdvisor 4/19/2011 Vote