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Rank
35th
Out of 504

Holiday Inn San Antonio

Average Price: $127  
 
Hotel Class:
318 West Durango
San Antonio, 78204 View map  
2-Star Hotel Rank: 3 of 155
Average review rating: 3.5
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (15) , MyTravelGuide (591) , Travelocity (7) , Expedia (12) , TripAdvisor (129)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check in
Appears in 25 comments. 
71% wrote positive comments about check in
The following words were used in comments with Check in:
cares (2)   clean (2)   desk (6)   friendly (3)   hotel (9)   liked (2)   management (3)   need (2)    
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1. Laura really made it easy to check in on Friday, had a full house.
"pleasant stay " Read full review on TripAdvisor   4/24/2012 Vote      
2. i like the check in and the front desk agent 'HECTOR ' he made my day i arrived to the hotel ask me if everything was ok .
"hoilday inn i love this hotel .. wonderfull front desk staff " Read full review on TripAdvisor   7/13/2011 Vote      
3. We drove back to hotel, parked the car, got some bottled water from the check-in desk (which were complimentary) and walked across the street to the Trolley stop.
"Very friendly staff, good location, great amenities for price " Read full review on TripAdvisor   6/14/2010 Vote      
4. My only complaint (minor) was that at times it would have been nice to have more staff available (front desk person needed help during mass check ins).
"Outstanding staff, good location, delivered what it promised " Read full review on TripAdvisor   3/11/2010 Vote      
5. Anyway, check in was a breeze and front desk was very friendly.
"Good Location " Read full review on TripAdvisor   5/28/2009 Vote      
6. It didn't take TOO long, but seemed like if that's the check-in time it should be a little smoother.
"Not the worst, not the best " Read full review on TripAdvisor   5/31/2008 Vote      
7. Also to mention the power went out and the day staff did a really good job in handling peoples needs and made them and my family confortable under the unfortunate situation that had nothing to with hotel,My appreciation goes out to all staff,Oh not to mention the friday night staff it was the manager and a young lady they made sure i was check in and that all was wellThanks again.
"pleasant stay " Read full review on TripAdvisor   4/24/2012 Vote      
8. I stayed 2 nights, they allowed early check in (by an hour) the exterior of the hotel is a little dated, and the hallways are creepy and long especially if you're alone.
"Great stay! Friendly staff! " Read full review on TripAdvisor   9/18/2011 Vote      
9. Hi, I stayed here and the personnel was super friendly and the check-in was done in less than a minute.
"Super excellent service " Read full review on TripAdvisor   7/28/2011 Vote      
10. Initially I had asked Tonya if she would be able to accomodate us, by letting us check in early.
"FIESTA WEEKEND " Read full review on TripAdvisor   4/19/2011 Vote      
   
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