Hard Rock Hotel Orlando, Orlando, Service

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OpinionWell
Rank

33rd

Out of 543

Hard Rock Hotel Orlando	Average Price: $342 Check Rates

Hotel Class:

5800 Universal Boulevard

Orlando, 32819 View map

4-Star Hotel Rank: 13 of 59
Average review rating: 4.09

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (1) , Travelocity (30) , TripAdvisor (1488) , YahooTravel (175)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (58) bar (240) bathroom (183) beach (134) bed (126) bill (63) breakfast (407) cabana (43) charge (139) check in (188) check out (77) complimentary (47) concierge (118) cost (125) deal (64) decor (79) dinner (135) discount (33) fee (46) food (521) front desk (129) hotel (2740) housekeeping (99) lobby (200) location (335) lunch (63) manager (48) money (186) parking (235) pillow (41) pool (1503) price (275) rate (77) recommend (185) restaurant (411) room (2464) room service (79) service (564) shower (74) shuttle (103) staff (697) suite (93) to park (69) towel (95) valet (67) valet parking (36) value (73) view (207) walk (657) wireless (47)

Service

Appears in 563 comments.

80% wrote positive comments about service

The following words were used in comments with Service:
excellent (59) food (85) friendly (29) good (73) great (112) hard (35) hotel (114) kitchen (23) night (25) rock (40)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Ate a few times in the restaurant which served excellent food and as you would expect the service was first class with a hint of Hard Rock flair.

"Entertainment never stops " Read full review on TripAdvisor 5/15/2012 Vote

2. Great customer service.

"Great Location/ Lots of fun " Read full review on TripAdvisor 5/12/2012 Vote

3. Service is great.

"Great Location/ Lots of fun " Read full review on TripAdvisor 5/12/2012 Vote

4. Overall I was impressed with the service and the hotel.

"Rocking hotel " Read full review on TripAdvisor 5/11/2012 Vote

5. Great space and the service seemed very attentive.

"Best Choice for Visiting Universal " Read full review on TripAdvisor 5/10/2012 Vote

6. Service is good.

"Nice hotel! " Read full review on TripAdvisor 5/10/2012 Vote

7. The rooms, service and breakfast were all great.

"Great place to stay during a trip to Harry Potter World " Read full review on TripAdvisor 5/4/2012 Vote

8. From the time we checked in , until we checked out the service we received was outstanding.

"best vacation ever ! " Read full review on TripAdvisor 4/29/2012 Vote

9. Can't beat the location and the water taxi service was a great bonus when you were tired from a long day of walking.

"Just Awesome! " Read full review on TripAdvisor 4/23/2012 Vote

10. Great facilities, great service from all areas.

"Fantastic! " Read full review on TripAdvisor 4/21/2012 Vote