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Rank
3rd
Out of 718

Westin Houston

Average Price: $225  
 
Hotel Class:
5060 West Alabama Street
Houston, 77056 View map  
4-Star Hotel Rank: 2 of 30
Average review rating: 3.31
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 12 comments. 
66% wrote positive comments about towel
The following words were used in comments with Towel:
big (2)   clean (3)   extra (2)    
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1. Had to call to have my room cleaned 2 out of 4 days as it was past 3:00p.m. and needed clean towels etc. Overall, service was poor.
"Very average hotel " Read full review on TripAdvisor   3/2/2012 Vote      
2. Bathroom was clean, saw the maid asked for more towels she took care of it, bellman got me ice as soon as I checked in, next few days maid got me ice, and kept the room spotless.
"Family Event Family Satisfied Had About 10 Rooms Booked " Read full review on TripAdvisor   4/11/2011 Vote      
3. There were plenty of towels, sanitizing wipes, and a water cooler.
"Exceeded my expectations " Read full review on TripAdvisor   3/13/2008 Vote      
4. When we finally got someone to answer we asked for an extra blanket and the staff brought us extra towels instead.
"Live in Luxury at The Galleria! " Read full review on TripAdvisor   3/19/2012 Vote      
5. You have to leave the actual hotel and walk across the entryway in the mall to it but its no big deal, they provide towels, water and fruit.
"Great location for food and SHOPPING! " Read full review on TripAdvisor   2/2/2012 Vote      
6. From the look and feel of the dark and seemingly stuffy hallways, the relatively audible air conditioning system, and quality of the linens and towels.
"Friendly staff, but some lacking discipline " Read full review on TripAdvisor   7/27/2011 Vote      
7. The bathroom was not stocked with enough towels or toiletries.
"dissapointed with westin " Read full review on TripAdvisor   4/19/2011 Vote      
8. the bath and toiletries make you feel special in that the robe, towels, provided toiletries and shower are all a bit better than you expect.
"Newly renovated! The Westin Galleria was a great experience! " Read full review on TripAdvisor   4/16/2010 Vote      
9. If the towels and stuff sitting on the desk in the room didn't have the Westin logo, one wouldn't realize this is a Westin.
"Westin in name only " Read full review on TripAdvisor   10/1/2009 Vote      
10. There was a magnifying mirror in the bathroom, the Westin two headed shower head, and very fluffy bath towels and a robe.
"Exceeded my expectations " Read full review on TripAdvisor   3/13/2008 Vote      
   
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