Westin Houston, Houston, Bill

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Rank

3rd

Out of 718

Westin Houston	Average Price: $225 Check Rates

Hotel Class:

5060 West Alabama Street

Houston, 77056 View map

4-Star Hotel Rank: 2 of 30
Average review rating: 3.31

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Bill	Appears in 12 comments. 100% wrote positive comments about bill

The following words were used in comments with Bill:

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1. She said she'd correct the bill, reluctantly, and unfortunately I took her word for it.

"Westin Galleria stole my money " Read full review on TripAdvisor 10/22/2011 Vote

2. When I checked out I discovered that there was a $37 bar bill on my account.

"Not That Good! " Read full review on TripAdvisor 4/29/2012 Vote

3. I had one bottle, expecting a bill for $2.71 (incl.

"Westin Galleria stole my money " Read full review on TripAdvisor 10/22/2011 Vote

4. I have been in touch with the billing office, and they have now sent me someone else's bill, with apparently the same name.

"Great hotel, but watch the billing " Read full review on TripAdvisor 9/1/2011 Vote

5. He said we could have the same rate and that we wouldn't be double billed.

"Good location " Read full review on TripAdvisor 5/24/2011 Vote

6. However when I received the bill I had been billed for the nights I had pre-paid and then again.

"Good location " Read full review on TripAdvisor 5/24/2011 Vote

7. Check your bill.

"Average at best " Read full review on TripAdvisor 6/7/2010 Vote

8. As others have mentioned the hotel desperately needs a facelift if it wants to continue to be billed as a 4 star hotel.

"Not Up To Westin Standards " Read full review on TripAdvisor 4/15/2009 Vote

9. It bills itself as a higher class hotel but faciltiies were no better than a Travelodge or other motel type.

"Overpriced and dreary " Read full review on TripAdvisor 11/5/2008 Vote

10. The first time I stayed at this hotel, I didn`t have hot water, they didn`t deliver a bill or a newspaper in the morning, the fan in the room was so loud that it woke me up each time if kicked in.

"two terrible stays " Read full review on TripAdvisor 12/18/2007 Vote