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OpinionWell
Rank
3rd
Out of 718

Westin Houston

Average Price: $225  
 
Hotel Class:
5060 West Alabama Street
Houston, 77056 View map  
4-Star Hotel Rank: 2 of 30
Average review rating: 3.31
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (35) , Travelocity (3) , Expedia (52) , TripAdvisor (365)
SAFE TO BOOK ? (1/5 issues found)
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Bill
Appears in 12 comments. 
100% wrote positive comments about bill
The following words were used in comments with Bill:
 
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1. She said she'd correct the bill, reluctantly, and unfortunately I took her word for it.
"Westin Galleria stole my money " Read full review on TripAdvisor   10/22/2011 Vote      
2. When I checked out I discovered that there was a $37 bar bill on my account.
"Not That Good! " Read full review on TripAdvisor   4/29/2012 Vote      
3. I had one bottle, expecting a bill for $2.71 (incl.
"Westin Galleria stole my money " Read full review on TripAdvisor   10/22/2011 Vote      
4. I have been in touch with the billing office, and they have now sent me someone else's bill, with apparently the same name.
"Great hotel, but watch the billing " Read full review on TripAdvisor   9/1/2011 Vote      
5. He said we could have the same rate and that we wouldn't be double billed.
"Good location " Read full review on TripAdvisor   5/24/2011 Vote      
6. However when I received the bill I had been billed for the nights I had pre-paid and then again.
"Good location " Read full review on TripAdvisor   5/24/2011 Vote      
7. Check your bill.
"Average at best " Read full review on TripAdvisor   6/7/2010 Vote      
8. As others have mentioned the hotel desperately needs a facelift if it wants to continue to be billed as a 4 star hotel.
"Not Up To Westin Standards " Read full review on TripAdvisor   4/15/2009 Vote      
9. It bills itself as a higher class hotel but faciltiies were no better than a Travelodge or other motel type.
"Overpriced and dreary " Read full review on TripAdvisor   11/5/2008 Vote      
10. The first time I stayed at this hotel, I didn`t have hot water, they didn`t deliver a bill or a newspaper in the morning, the fan in the room was so loud that it woke me up each time if kicked in.
"two terrible stays " Read full review on TripAdvisor   12/18/2007 Vote      
   
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