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Rank
3rd
Out of 718

Westin Houston

Average Price: $225  
 
Hotel Class:
5060 West Alabama Street
Houston, 77056 View map  
4-Star Hotel Rank: 2 of 30
Average review rating: 3.31
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 15 comments. 
33% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
broken (2)   clean (5)   desk (4)   does (2)   duvet (2)   free (2)   hotel (2)   incompetence (2)   lobby (2)   luggage (2)   negative (2)    
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1. Housekeeping did an excellent job.
"Not a 4 Star Hotel " Read full review on TripAdvisor   6/25/2010 Vote      
2. They also have a great feature where if you put a Green card on the door to decline housekeeping you get a $5 voucher to use at the Westin.
"Great service, fantastic location, comfort to the max.. " Read full review on TripAdvisor   3/29/2012 Vote      
3. I called housekeeping, and they immediately came to our room and replaced the duvet and duvet cover.
"Highly Recommended " Read full review on TripAdvisor   12/28/2011 Vote      
4. I did not understand that this means you will NEVER have your room serviced, even if you ask housekeeping, front desk managers, and so on.
"Great location, pricy, terrible housekeeping service " Read full review on TripAdvisor   10/7/2011 Vote      
5. Housekeeping made up my bed but did not change my sheets.
"Not worth the price. " Read full review on TripAdvisor   9/12/2011 Vote      
6. From the icy and incompetent reception desk, to room service that does not arrive to packages that are lost, to luggage that takes 45 minutes to arrive to the room, to housekeeping that is not cleaned rooms until 5pm, to mini bars that is broken to .
"It's not a Hotel, it's a Westin " Read full review on TripAdvisor   2/21/2011 Vote      
7. From the icy and incompetent reception desk, to room service that does not arrive to packages that are lost, to luggage that takes 45 minutes to arrive to the room, to housekeeping that is not cleaned rooms until 5pm, to mini bars that is broken to .
"It's not a Hotel, it's a Westin " Read full review on TripAdvisor   2/21/2011 Vote      
8. My room was exceptionally clean, housekeeping is to be commended.
"Heavenly " Read full review on TripAdvisor   9/1/2010 Vote      
9. - immaculately clean- option to forego housekeeping for a $5 food voucher- free wi-fi in the lobby and cheap wi-fi in the room ($35 for 4 days)Apart from those really picky negative points, the positives far outweighed the negatives - I really liked this hotel.
"Just a little bit tired around the edges otherwise a comfortable hotel in a great location " Read full review on TripAdvisor   4/27/2010 Vote      
10. Had a burned out lamp bulb, took it out so housekeeping could replace it.
"Old and tired. " Read full review on TripAdvisor   4/21/2009 Vote      
   
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