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Rank
3rd
Out of 718

Westin Houston

Average Price: $225  
 
Hotel Class:
5060 West Alabama Street
Houston, 77056 View map  
4-Star Hotel Rank: 2 of 30
Average review rating: 3.31
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Fee
Appears in 12 comments. 
100% wrote positive comments about fee
The following words were used in comments with Fee:
free (2)   garage (2)   hotel (2)   internet (5)   mall (2)   night (2)   reasonable (2)   reservation (2)    
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1. I brought this issue to the hotel's manager, Neb, who made a phone call to the mall's parking attendant and just like that, the fee was waived.
"Westin Oaks Houston at the Galleria = AWESOME! " Read full review on TripAdvisor   11/21/2011 Vote      
2. overnight because it served our purposes better and the fee was reasonable.
"stayed a week.........loved it " Read full review on TripAdvisor   4/17/2011 Vote      
3. We parked for free in one of the Galleria's parking garages since we didn't want to pay the high valet fee.
"Highly Recommended " Read full review on TripAdvisor   12/28/2011 Vote      
4. Check their website before picking a subpar hotel that adds parking fees,etc.
"Check for last minute deals on website! " Read full review on TripAdvisor   12/25/2011 Vote      
5. I understand paying valet but also another 3 bucks for a garage fee.
"Hotel " Read full review on TripAdvisor   12/22/2011 Vote      
6. I called the service center on our phone via the speaker, because our handset is not working, and I am informed that if we both want to use the internet we would have pay another fee.
"Very mixed experience " Read full review on TripAdvisor   4/29/2011 Vote      
7. The room rate was reasonable; however, the in-roon frig was locked, bottled water by coffee pot was $2.50 each (had to read little tag), heard noise from street all night, our view was of the buildings across the street (none of the Houston vistas that they show on website), did not refill coffee pkgs second day, internet usage had fee, and it is not wi-fi (had to buy an ethernet cable in mall).
"One time was enough " Read full review on TripAdvisor   4/11/2011 Vote      
8. I tried to cancel my boss' reservation the day of the reservation and wanted to know what the fee was going to be, if any, as well we wanted to confirm that the second night was cancelled.
"Very Unprofessional and Unorganized " Read full review on TripAdvisor   3/4/2011 Vote      
9. you charge a daily fee for the internet?-- that's embarassing.
"DISAPPOINTING " Read full review on TripAdvisor   8/29/2010 Vote      
10. Plus, you should get charged an additional fee to use the internet.
"Nice but missing a few things " Read full review on TripAdvisor   11/18/2009 Vote      
   
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