Westin Houston, Houston, Service

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Rank

3rd

Out of 718

Westin Houston	Average Price: $225 Check Rates

Hotel Class:

5060 West Alabama Street

Houston, 77056 View map

4-Star Hotel Rank: 2 of 30
Average review rating: 3.31

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (19) bar (38) bathroom (67) bathtub (10) bed (68) bill (14) breakfast (32) charge (29) check in (41) check out (10) concierge (14) cost (13) deal (15) decor (12) dinner (22) discount (12) downtown (15) fee (12) food (49) front desk (79) gym (25) hotel (708) housekeeping (15) lobby (67) location (206) manager (23) money (22) parking (116) pillow (9) pool (32) price (45) rate (36) recommend (33) restaurant (84) room (635) room service (41) service (131) shower (46) staff (158) street (19) suite (20) to park (17) towel (12) tub (10) valet (49) valet parking (27) value (15) view (31) walk (47) wireless (16)

Service

Appears in 131 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
better (10) clean (10) customer (10) desk (7) excellent (12) food (6) friendly (11) good (23) great (16) helpful (14) hotel (33) internet (7) location (15) mall (8) need (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The location is hard to beat and the hotel was clean with great service.

"Great choice for Houston Galleria Area " Read full review on TripAdvisor 5/6/2012 Vote

2. Hotel service is good.

"Very clean and quiet " Read full review on TripAdvisor 4/27/2012 Vote

3. I would happily stay here again and if you've booked yourself in you will love the beds and service.

"Great service, fantastic location, comfort to the max.. " Read full review on TripAdvisor 3/29/2012 Vote

4. The rooms are nice and the service is excellent.

"Stay here and never have to travel in Houston " Read full review on TripAdvisor 3/28/2012 Vote

5. We had drinks at the lobby bar the two nights before dinner and the service was excellent and the server insisted on calling the valet for our car each night.

"Wonderful Weekend " Read full review on TripAdvisor 3/26/2012 Vote

6. The hotel has a great location for shopping in the Galleria, it has very good service, good beds and is always clean.

"Great choice " Read full review on TripAdvisor 3/8/2012 Vote

7. Lounge provided good service and was very comfortable - nice spot for getting together.

"Large room, comfortable stay " Read full review on TripAdvisor 2/20/2012 Vote

8. Breakfast was the best and the service was very friendly.

"Wow, this is a new Westin Oaks! " Read full review on TripAdvisor 2/6/2012 Vote

9. I have always had great service at the Westin Galleria so I am really sad that they aren't on my firm's preferred list anymore.

"Three minutes from your bed to the Apple store.... " Read full review on TripAdvisor 1/30/2012 Vote

10. 'She made my night much better and I commend her great service.

"GREAT SERVICE FROM MS.JOLIT " Read full review on TripAdvisor 1/26/2012 Vote