Westin Houston, Houston, Charge

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Rank

3rd

Out of 718

Westin Houston	Average Price: $225 Check Rates

Hotel Class:

5060 West Alabama Street

Houston, 77056 View map

4-Star Hotel Rank: 2 of 30
Average review rating: 3.31

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (52) , Travelocity (3) , TripAdvisor (365) , YahooTravel (35)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (19) bar (38) bathroom (67) bathtub (10) bed (68) bill (14) breakfast (32) charge (29) check in (41) check out (10) concierge (14) cost (13) deal (15) decor (12) dinner (22) discount (12) downtown (15) fee (12) food (49) front desk (79) gym (25) hotel (708) housekeeping (15) lobby (67) location (206) manager (23) money (22) parking (116) pillow (9) pool (32) price (45) rate (36) recommend (33) restaurant (84) room (635) room service (41) service (131) shower (46) staff (158) street (19) suite (20) to park (17) towel (12) tub (10) valet (49) valet parking (27) value (15) view (31) walk (47) wireless (16)

Charge

Appears in 29 comments.

100% wrote positive comments about charge

The following words were used in comments with Charge:
free (2) hotel (5) internet (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The charge wasn't the issue, it was the way they handled the situation.

"Very Unprofessional and Unorganized " Read full review on TripAdvisor 3/4/2011 Vote

2. When I returned home I discovered that there was an additional $50 charge on my card.

"Not That Good! " Read full review on TripAdvisor 4/29/2012 Vote

3. The biggest down side was the charge for Internet service.

"Beautiful hotel " Read full review on TripAdvisor 4/17/2012 Vote

4. The security person found them and is sending them back to me via FedX at no charge.

"Wonderful Weekend " Read full review on TripAdvisor 3/26/2012 Vote

5. and the last thing, still charge for internet.

"Perfect and practical. " Read full review on TripAdvisor 3/9/2012 Vote

6. I was charged with room internet connection for using my ipad, yet I never got to accept the terms and conditions, i accesed internet inmediately and the charge was made, I thought I wasn't being charged so be careful.

"Wow, this is a new Westin Oaks! " Read full review on TripAdvisor 2/6/2012 Vote

7. They charge for everything.

"Hotel " Read full review on TripAdvisor 12/22/2011 Vote

8. I queried the charge and was told that it was because of sales tax.

"Westin Galleria stole my money " Read full review on TripAdvisor 10/22/2011 Vote

9. I think they charge for parking, but when I stayed here, the parking arms were up and I didn't have to pay.

"Great westin property " Read full review on TripAdvisor 10/17/2011 Vote

10. There was a daily charge for this, or you could receive free wi-fi in the lobby.

"Good choice, great location! " Read full review on TripAdvisor 9/27/2011 Vote