Westin Hotel Boston, Boston, Staff

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Rank

22nd

Out of 197

Westin Hotel Boston	Average Price: $289 Check Rates

Hotel Class:

425 Summer Street

Boston, 02210 View map

4-Star Hotel Rank: 17 of 38
Average review rating: 3.6

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (40) bar (145) bath (24) bathroom (110) bed (151) bill (24) breakfast (105) charge (54) check in (134) check out (23) concierge (83) cost (44) deal (31) decor (22) dinner (57) downtown (152) fee (24) food (159) front desk (108) gym (47) hotel (1489) housekeeping (34) lobby (250) location (284) lunch (25) manager (36) money (45) parking (138) pillow (17) pool (101) price (128) rate (74) recommend (83) restaurant (285) room (950) room service (56) service (281) shower (78) shuttle (62) staff (309) street (59) suite (41) to park (15) towel (28) valet (17) value (26) view (172) walk (268) waterfront (222) wireless (48)

Staff

Appears in 309 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
clean (17) comfortable (9) concierge (17) courteous (17) desk (48) excellent (14) extremely (11) friendly (68) good (11) great (34) helpful (70) hotel (71) lobby (12) need (10) nice (31) pleasant (10) professional (16)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were friendly and professional, with the online deal we found the hotel was a good value and in a good location.

"No complaints at all. " Read full review on TripAdvisor 5/9/2012 Vote

2. The staff was mostly very friendly and were particularly kind and sweet with my three year old.

"Excellent convention hotel " Read full review on TripAdvisor 4/24/2012 Vote

3. The staff was friendly and helpful but concierge desk was often unmanned.

"Nice hotel for " Read full review on TripAdvisor 4/23/2012 Vote

4. Staff was mostly friendly and helpful but not up to what you think of as Westin standards.

"Not a great Westin " Read full review on TripAdvisor 4/21/2012 Vote

5. Save yourself a headache and if you're going to drop $200+ on a hotel room, stay in a place that is actually waterfront, or has competent, trained staff, or provides those fancy luxuries like internet access.

"Poor location, poor staff competency, poor location... " Read full review on TripAdvisor 4/16/2012 Vote

6. Great lobby, great staff and great rooms.

"Great Stay " Read full review on TripAdvisor 4/16/2012 Vote

7. Welcoming staff and efficient check-in.

"A typical congress hotel " Read full review on TripAdvisor 4/8/2012 Vote

8. The hotel itself is quite large and bustling, but the staff were helpful.

"Excellent for conferences or sightseeing " Read full review on TripAdvisor 4/3/2012 Vote

9. I needed a late checkout and the staff gladly accommodated.

"Great view from a great hotel " Read full review on TripAdvisor 4/2/2012 Vote

10. Room was clean and all of the staff, from desk staff to housekeeping were pleasant.

"Great view from a great hotel " Read full review on TripAdvisor 4/2/2012 Vote