Westin Hotel Boston, Boston, Charge

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Rank

22nd

Out of 197

Westin Hotel Boston	Average Price: $289 Check Rates

Hotel Class:

425 Summer Street

Boston, 02210 View map

4-Star Hotel Rank: 17 of 38
Average review rating: 3.6

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (40) bar (145) bath (24) bathroom (110) bed (151) bill (24) breakfast (105) charge (54) check in (134) check out (23) concierge (83) cost (44) deal (31) decor (22) dinner (57) downtown (152) fee (24) food (159) front desk (108) gym (47) hotel (1489) housekeeping (34) lobby (250) location (284) lunch (25) manager (36) money (45) parking (138) pillow (17) pool (101) price (128) rate (74) recommend (83) restaurant (285) room (950) room service (56) service (281) shower (78) shuttle (62) staff (309) street (59) suite (41) to park (15) towel (28) valet (17) value (26) view (172) walk (268) waterfront (222) wireless (48)

Charge

Appears in 54 comments.

45% wrote positive comments about charge

The following words were used in comments with Charge:
free (5) hotel (21) internet (13) large (3) lobby (5) money (3) most (3) night (7)

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1. It turns out that the receipt was wrong, but the charge was correct.

"Received receipt for one amount, was charged double " Read full review on TripAdvisor 5/4/2012 Vote

2. Room very nice and comfortable - but internet charge on top of high hotel rates, over $250 with taxes.

"No restaurant except irish bar " Read full review on TripAdvisor 10/17/2011 Vote

3. The customer service was good though and took the charge off our bill after explaining the situaiton to a few different people.

"Overall great place, parking is sort of disorganized " Read full review on TripAdvisor 9/1/2011 Vote

4. Wireless is available, but like everything else, an extra charge.

"Great hotel, but watch for extra charges " Read full review on TripAdvisor 1/3/2010 Vote

5. After requesting a refrigerator be brought to my room (something the amenities guide says can be provided free of charge) I was told it would be up shortly.

"If it is at all possible, stay somewhere else. " Read full review on TripAdvisor 11/15/2009 Vote

6. The reception staff were very helpful and allowed us to keep our room on at no extra charge for a couple of hours which we found unusual and a nice surprise.

"Better than expected " Read full review on TripAdvisor 1/22/2009 Vote

7. Again, it is an amenity that is advertised on their website to attract customers, but there is a huge charge for the service.

"Too many fees... " Read full review on TripAdvisor 8/26/2008 Vote

8. There was no charge for the gym, which is located on the mezzanine level.

"Busy 4 Star Hotel attached to convention center. Quite Nice. " Read full review on TripAdvisor 5/21/2012 Vote

9. Wifi in the room has a charge.

"Busy 4 Star Hotel attached to convention center. Quite Nice. " Read full review on TripAdvisor 5/21/2012 Vote

10. In the rooms wi-fi charge is $12.95 a day.

"A typical congress hotel " Read full review on TripAdvisor 4/8/2012 Vote