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OpinionWell
Rank
22nd
Out of 197

Westin Hotel Boston

Average Price: $289  
 
Hotel Class:
425 Summer Street
Boston, 02210 View map  
4-Star Hotel Rank: 17 of 38
Average review rating: 3.6
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 34 comments. 
54% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
clean (6)   concierge (3)   desk (4)   friendly (3)   hallway (2)   hotel (4)   nice (3)   quiet (2)   return (2)    
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1. Room was clean and all of the staff, from desk staff to housekeeping were pleasant.
"Great view from a great hotel " Read full review on TripAdvisor   4/2/2012 Vote      
2. But overall it was clean, and the housekeeping staff, room service and even the desk clerks were friendly and helpful.
"Fabulous Staff In Boston " Read full review on TripAdvisor   1/14/2012 Vote      
3. I did like the 'green' option to decline housekeeping and receive a $5 gift certificate or 500 SPG points/ night declined (except the morning of checkout).
"Best for conventions " Read full review on TripAdvisor   10/31/2011 Vote      
4. They are friendly, knowledgeable, and professional from guest services to housekeeping.
"Great service, great location, beautiful hotel can't wait to come back. " Read full review on TripAdvisor   9/5/2011 Vote      
5. Housekeeping was flawless every single day of my stay; everything was replenished as it should have been, and a few toiletries even extra--I loved that there was mouthwash, for instance.
"Terrific Stay " Read full review on TripAdvisor   3/29/2010 Vote      
6. The room/housekeeping: Perfectly arranged and very well-kept.
"Terrific Stay " Read full review on TripAdvisor   3/29/2010 Vote      
7. Also, housekeeping did not really make the beds very well and even left pillows on the floor after they were there.
"Received receipt for one amount, was charged double " Read full review on TripAdvisor   5/4/2012 Vote      
8. I had to call housekeeping to get it.
"Clean, modern and right next to convention center " Read full review on TripAdvisor   9/12/2011 Vote      
9. I did wonder about the option to forgo housekeeping in exchange for $50 credit for another stay (or some SPG points), but I needed new towels (and shampoo, conditioner, and body lotion, of course!) and wanted someone to empty the trash each day.
"Great Convention Hotel " Read full review on TripAdvisor   8/24/2011 Vote      
10. we never saw anyone from Housekeeping.
"Lovely atmosphere ....poor service " Read full review on TripAdvisor   7/27/2011 Vote      
   
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