Westin Hotel Boston, Boston, Front Desk

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Rank

22nd

Out of 197

Westin Hotel Boston	Average Price: $289 Check Rates

Hotel Class:

425 Summer Street

Boston, 02210 View map

4-Star Hotel Rank: 17 of 38
Average review rating: 3.6

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (25) , Travelocity (18) , TripAdvisor (654) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 108 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (16) great (7) helpful (26) hotel (13) management (4) nice (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. There were two front desk clerks - one helping another guest and the other working on her computer.

"Front Desk Failures " Read full review on TripAdvisor 5/5/2012 Vote

2. His name was Orlando and he was the best front desk attendant ever.

"AWESOME SERVICE!!! " Read full review on TripAdvisor 5/2/2012 Vote

3. Mathew at the front desk is wonderful.

"Terrific service and a restful hotel " Read full review on TripAdvisor 4/29/2012 Vote

4. Service was great -- my girlfriend accidentally left one bag on the Silver Line on the way over to the hotel, and the gentleman at the front desk helped her get a number for MBTA that was still open after business hours, and they were able to sort out the situation.

"Good but not Great " Read full review on TripAdvisor 3/1/2012 Vote

5. Front desk staff were efficient and friendly.

"Great Choice IF Going to be at the Convention Center " Read full review on TripAdvisor 12/18/2011 Vote

6. Front desk staff was pleasant.

"Convenient for convention center - otherwise not best choice " Read full review on TripAdvisor 12/9/2011 Vote

7. The front desk staff was very friendly, accommodating, and professional.

"Classy, Clean, Modern, Attached to Convention Center " Read full review on TripAdvisor 11/5/2011 Vote

8. We asked to be moved to another room before we even settled in and the front desk promptly accommodated us.

"Great Hotel, Great Location for Conference Attendees " Read full review on TripAdvisor 10/24/2011 Vote

9. They had complimentary luggage check-in at the front desks.

"Modern, clean, refreshing stay " Read full review on TripAdvisor 9/24/2011 Vote

10. Fresh, clean room, beautiful lobby with restaurants & bars, the front desk staff is quick, efficient & friendly.

"The perfect stay. " Read full review on TripAdvisor 9/23/2011 Vote