Onyx Hotel - a Kimpton Hotel, Boston, Staff

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Rank

36th

Out of 197

Onyx Hotel - a Kimpton Hotel	Average Price: $299 Check Rates

Hotel Class:

155 Portland Street

Boston, 02114 View map

4-Star Hotel Rank: 23 of 38
Average review rating: 4.07

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (128) , Travelocity (12) , TripAdvisor (445) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (26) bar (93) bathroom (80) bed (96) bill (12) breakfast (77) charge (21) check in (43) check out (16) checkout (9) closet (21) complimentary (41) concierge (11) cost (14) deal (15) decor (40) dinner (43) discount (8) downtown (34) fee (14) food (51) front desk (84) hotel (807) housekeeping (10) lobby (62) location (259) mini bar (10) money (13) neighborhood (19) parking (55) pillow (17) price (62) rate (44) recommend (57) restaurant (94) room (665) room service (29) service (125) shower (38) staff (368) street (109) suite (14) towel (15) valet (51) valet parking (21) value (13) view (25) walk (150) waterfront (9) wireless (19)

Staff

Appears in 368 comments.

97% wrote positive comments about staff

The following words were used in comments with Staff:
accommodating (17) clean (21) desk (32) dog (16) excellent (14) extremely (16) free (16) friendly (110) good (18) great (54) helpful (89) hotel (85) location (32) nice (46) night (16) welcoming (16) wine (14)

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1. Nice hotel with nice staff.

"Good hotel, good location " Read full review on TripAdvisor 5/12/2012 Vote

2. The Ruby Room bar area is a dark and dismal but again the staff were keen and willing to help.

"Overall: a good experience " Read full review on TripAdvisor 5/9/2012 Vote

3. That said the front desk staff were very helpful and an honorable mention must go to Kate who helped us to find somewhere to eat even printing out the menus for us to peruse and then made the bookings.

"Overall: a good experience " Read full review on TripAdvisor 5/9/2012 Vote

4. The staff was friendly and very helpful, providing excellent customer service.

"Boutique Dog Friendly Hotel " Read full review on TripAdvisor 5/7/2012 Vote

5. Great staff at the front desk and housekeeping, fast and reliable complimentary internet, nice bedding, nice interior.

"Mixed, mostly good feelings " Read full review on TripAdvisor 5/2/2012 Vote

6. Staff are very friendly and willing to help with pretty much everything.

"Great hotel " Read full review on TripAdvisor 4/27/2012 Vote

7. Very friendly and helpful staff.

"Great stay! " Read full review on TripAdvisor 4/25/2012 Vote

8. The hotel is well kept, clean with a great staff.

"Very Good Hotel in a Very Good Location " Read full review on TripAdvisor 4/23/2012 Vote

9. Staff was very friendly and willing to help.

"excellent stay " Read full review on TripAdvisor 4/23/2012 Vote

10. The staff was very friendly and interested, and facilitated us in every way.

"Very agreeable visit- good location. " Read full review on TripAdvisor 4/16/2012 Vote