Onyx Hotel - a Kimpton Hotel, Boston, Check In

OpinionWell's Blog

Home » United States » Massachusetts » Boston Destinations » Boston Hotels » Onyx Hotel - a Kimpton Hotel

OpinionWell
Rank

36th

Out of 197

Onyx Hotel - a Kimpton Hotel	Average Price: $299 Check Rates

Hotel Class:

155 Portland Street

Boston, 02114 View map

4-Star Hotel Rank: 23 of 38
Average review rating: 4.07

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (128) , Travelocity (12) , TripAdvisor (445) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (26) bar (93) bathroom (80) bed (96) bill (12) breakfast (77) charge (21) check in (43) check out (16) checkout (9) closet (21) complimentary (41) concierge (11) cost (14) deal (15) decor (40) dinner (43) discount (8) downtown (34) fee (14) food (51) front desk (84) hotel (807) housekeeping (10) lobby (62) location (259) mini bar (10) money (13) neighborhood (19) parking (55) pillow (17) price (62) rate (44) recommend (57) restaurant (94) room (665) room service (29) service (125) shower (38) staff (368) street (109) suite (14) towel (15) valet (51) valet parking (21) value (13) view (25) walk (150) waterfront (9) wireless (19)

Check in

Appears in 43 comments.

100% wrote positive comments about check in

The following words were used in comments with Check in:
free (3) friendly (7) great (5) hotel (3) lobby (3) night (4) offers (4) quick (3) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Check in/check out was a breeze, I forgot to bring dog bowls which they supplied for us for free, I also forgot my toiletries bag and they were more than happy to bring up some free things for us to use for the night.

"Great hotel " Read full review on TripAdvisor 2/23/2012 Vote

2. Best of all was the outstanding service there, from check in to check out staff was friendly, courteous and helpful.

"Nice rooms, chic lobby, outstanding service " Read full review on TripAdvisor 1/19/2012 Vote

3. They had free maps upon check in that were great if you didn't know where you were going.

"Nice Weekend Away " Read full review on TripAdvisor 12/15/2011 Vote

4. Check in and check out was a breeze.

"Nice Weekend Away " Read full review on TripAdvisor 12/15/2011 Vote

5. Staff was friendly at check in.

"Good Value in downtown " Read full review on TripAdvisor 10/13/2011 Vote

6. I arrived in the pouring rain after a horrible day at work, feeling really sick, and the check-in was so quick and friendly.

"Amazing Hotel " Read full review on TripAdvisor 9/9/2011 Vote

7. Our check-in experience was a delight, were always greeted cheerily when entering or leaving the hotel, and when we got caught in a pre-Irene deluge just before we were due to leave for the airport, all of the staff at the front desk stepped in to literally save our sodden souls from what would have been a very cold, miserable & drenched trip to the airport.

"Fantastic staff, great hotel! " Read full review on TripAdvisor 8/29/2011 Vote

8. Check in was prompt and to our surprise they offered us 2 rooms for the price of 1.

"Perfect location, Pet Friendly and Comfortable! " Read full review on TripAdvisor 7/28/2011 Vote

9. everyone was pleasant upon check in and check out.

"Great location and the price is right! " Read full review on TripAdvisor 12/22/2010 Vote

10. The staff was very friendly and check in/out was easy.

"Really nice hotel " Read full review on TripAdvisor 9/3/2009 Vote