Onyx Hotel - a Kimpton Hotel, Boston, Housekeeping

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Rank

36th

Out of 197

Onyx Hotel - a Kimpton Hotel	Average Price: $299 Check Rates

Hotel Class:

155 Portland Street

Boston, 02114 View map

4-Star Hotel Rank: 23 of 38
Average review rating: 4.07

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (45) , MyTravelGuide (128) , Travelocity (12) , TripAdvisor (445) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Housekeeping

Appears in 10 comments.

66% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
great (2) nice (2) old (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great staff at the front desk and housekeeping, fast and reliable complimentary internet, nice bedding, nice interior.

"Mixed, mostly good feelings " Read full review on TripAdvisor 5/2/2012 Vote

2. During my stay, everyone from the desk staff, bartender in the Ruby room, and housekeeping were all refreshingly courteous.

"Great staff " Read full review on TripAdvisor 2/25/2012 Vote

3. I hate to interrupt housekeeping when they're doing their thing so I went downstairs to the Ruby Room to do some work.

"Perfect location if you're going to the Gah-den " Read full review on TripAdvisor 11/10/2011 Vote

4. If I had to find something negative about the room, it would maybe be that some corners were quite dusty, which is understandable in a room full of furniture ( housekeeping must have trouble moving around with the vaccuum cleaner, I know I would), but not something for 'clean freaks'.

"Fantastic staff, great hotel! " Read full review on TripAdvisor 8/29/2011 Vote

5. Imagine my amazement when I got a call two days later saying that the head of housekeeping had found it by wandering around the hotel dialing my number on her cell.

"Staff goes the extra mile " Read full review on TripAdvisor 8/27/2010 Vote

6. Front desk employees are great but housekeeping is lax.

"Nice Hotel in a dingy surrounding. " Read full review on Expedia 7/2/2009 Vote

7. My family and I left at 1pm - with housekeeping still in the hallway and returned later that night to a room that was an absolute mess, complete with an old pizza box and old pizza.

"Definitely not child friendly and hope you're ok with cramped spaces... " Read full review on TripAdvisor 4/9/2009 Vote

8. One very minor thing was the garbage can had some leftover stuff from a prior guest, probably just a small oversight by housekeeping.

"Great Hotel, Great Location " Read full review on TripAdvisor 4/17/2008 Vote

9. We asked housekeeping for extra towels which she doled out generously so we had a little towel path running through the bathroom.

"Nice hotel, great location " Read full review on TripAdvisor 12/30/2007 Vote

10. I have never seen such poor housekeeping, which is too bad because they are doing some things so right.

"Great start but poor finish " Read full review on TripAdvisor 9/12/2011 Vote