Fairmont Boston, Boston, Staff

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Rank

61st

Out of 197

Fairmont Boston	Average Price: $400 Check Rates

Hotel Class:

138 Street James Avenue

Boston, 02116 View map

4-Star Hotel Rank: 30 of 38
Average review rating: 4.16

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (891) , Travelocity (7) , TripAdvisor (312) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (18) bar (55) bath (10) bathroom (88) bed (49) bill (9) breakfast (69) charge (15) check in (44) check out (5) closet (11) complimentary (7) concierge (53) cost (10) deal (14) decor (10) dinner (17) discount (5) downtown (7) exterior (6) fee (11) fitness room (5) food (40) front desk (32) hotel (452) housekeeping (11) lobby (68) location (158) manager (13) money (19) parking (14) pillow (6) price (37) rate (24) recommend (42) restaurant (58) room (568) room service (21) service (116) sheets (5) shower (23) staff (134) street (51) suite (15) tub (8) valet (12) value (12) view (39) walk (45) wireless (8)

Staff

Appears in 134 comments.

93% wrote positive comments about staff

The following words were used in comments with Staff:
attentive (7) breakfast (7) concierge (7) courteous (7) desk (9) excellent (6) friendly (34) great (20) guest (6) helpful (28) hotel (37) lobby (7) location (13) nice (8) professional (10)

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1. I found the hotel to be comfortable , and the staff very friendly -The Bar had a really good atmosphere although a bit on the pricy side.

"Very Pleasant " Read full review on TripAdvisor 5/7/2010 Vote

2. The staff did a good job of providing free bottled water and keeping guests informed during the recent water crisis in Boston.

"Loveable but flawed " Read full review on TripAdvisor 5/3/2010 Vote

3. Staff are great (thanks Jim Carrey the concierge for great Sox tickets at face value!), the restaurant / bar serves some incredible food & drink, and the hotel is steeped in history & luxury.

"A must if you're staying in Boston " Read full review on TripAdvisor 4/29/2010 Vote

4. The staff were unfailingly nice (although were a bit distracted in the restaurant) and I was charmed by many of the thoughtful details; for example, there's a hotel mascot, Catie Copley, a black lab and you can arrange with the concierge to take her for her evening walk.

"Gorgeous historic property with miles of charm " Read full review on TripAdvisor 4/24/2010 Vote

5. The staff there were great and friendly from the housekeeping, waiters, doormens, front desk (gold level) supervisors Brad and Sara.

"Stunning, beautiful hotel with great service!! " Read full review on TripAdvisor 4/12/2010 Vote

6. The staff prepared for my visit well before I arrived, making learning a new city exciting and easy.

"Luxury, with a feeling of home " Read full review on TripAdvisor 4/8/2010 Vote

7. The warm, inviting lounge and attentive, caring staff made for a wonderful luxury experience with a homey feel.

"Luxury, with a feeling of home " Read full review on TripAdvisor 4/8/2010 Vote

8. The front desk staff was warm and friendly at check-in.

"Lovely, historic hotel, but double check your credit card statement " Read full review on TripAdvisor 3/24/2010 Vote

9. The front desk staff was excellent.

"Great Hotel with Great Staff " Read full review on TripAdvisor 3/20/2010 Vote

10. ' We were greeted by a professional and friendly front desk staff who wanted to make sure we had everything we needed for a pleasant stay.

"A perfect weekend getaway " Read full review on TripAdvisor 3/15/2010 Vote