Fairmont Boston, Boston, Manager

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Rank

61st

Out of 197

Fairmont Boston	Average Price: $400 Check Rates

Hotel Class:

138 Street James Avenue

Boston, 02116 View map

4-Star Hotel Rank: 30 of 38
Average review rating: 4.16

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (891) , Travelocity (7) , TripAdvisor (312) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 13 comments.

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1. The staff, except the Oak Room evening manager, didn`t seem to care much about the problem.

"Unfortunate experience " Read full review on TripAdvisor 1/30/2008 Vote

2. The Concierge Manager, John, is from Ireland which seemed perfect for Boston and he knew all there was to know about what we should see.

"Go for the Gold Floor " Read full review on TripAdvisor 7/5/2007 Vote

3. Admittedly there was lots of stuff going on at the desk and the duty manager was stressed (which she seemed to blame on me) but really.

"It may be good enough for the Labrador but... " Read full review on TripAdvisor 10/26/2009 Vote

4. If the owners/managers put some money/effort into the hotel -- particularly the guest rooms -- it could be great.

"Squanders great potential " Read full review on TripAdvisor 10/13/2009 Vote

5. If I were the general manager of this property, I would really look into this continuing theme of poor service in this one area of my property.

"Very nice, except for the Oak Bar service " Read full review on TripAdvisor 9/29/2009 Vote

6. Tamara, the manager on duty, remedied this situation and we were not charged for parking.

"Heavenly Gold Level " Read full review on TripAdvisor 8/16/2009 Vote

7. But after being so audaciously lied to by the manager, I have no choice.

"Beware of Lies " Read full review on TripAdvisor 8/6/2009 Vote

8. When we got to the room, there was a bottle of champagne and box of chocolates with a birthday card from the manager.

"Gorgeous hotel and great service for Christmastime " Read full review on TripAdvisor 4/1/2009 Vote

9. Call from the manager as well as a note.

"Will return! " Read full review on TripAdvisor 10/10/2008 Vote

10. They just didn`t want to know, were smug, huffy, snappy and useless in dealing with the public, from the bellman to the manager.

"Very disappointing - Stay Away!!! " Read full review on TripAdvisor 8/14/2008 Vote