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Rank
61st
Out of 197

Fairmont Boston

Average Price: $400  
 
Hotel Class:
138 Street James Avenue
Boston, 02116 View map  
4-Star Hotel Rank: 30 of 38
Average review rating: 4.16
OpinionWell Value Index: 4
Traveler reviews analyzed: MyTravelGuide (891) , Travelocity (7) , TripAdvisor (312) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 53 comments. 
92% wrote positive comments about concierge
The following words were used in comments with Concierge:
clean (4)   desk (7)   dinner (5)   floor (9)   friendly (4)   good (5)   great (9)   helpful (12)   hotel (12)   liked (3)   location (3)   nice (6)   night (3)   reservation (3)    
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1. Staff are great (thanks Jim Carrey the concierge for great Sox tickets at face value!), the restaurant / bar serves some incredible food & drink, and the hotel is steeped in history & luxury.
"A must if you're staying in Boston " Read full review on TripAdvisor   4/29/2010 Vote      
2. The concierge was also very nice in booking a dinner reservation for me.
"Great Location/Service " Read full review on TripAdvisor   3/17/2010 Vote      
3. The staff at the hotel were very very nice - our concierge being exceptionally friend.
"Liked it so much, Im going back again! " Read full review on TripAdvisor   3/15/2010 Vote      
4. Kudos to Dragana (PM Concierge) and Mitchell (.
"Classic flower, showing signs of wilting. " Read full review on TripAdvisor   2/16/2010 Vote      
5. The concierge was most helpful in helping us navigate all of the different attractions the girls wanted to explore.
"Excellent first experience in Boston with teenagers " Read full review on TripAdvisor   1/25/2010 Vote      
6. Another concierge (John, I believe?) was very nice and friendly.
"Pretty hotel - so-so staff " Read full review on TripAdvisor   1/24/2010 Vote      
7. The desk agents and concierge were very helpful and polite.
"Beautiful hotel, service mixed, rooms small and noisy with a smell " Read full review on TripAdvisor   1/2/2010 Vote      
8. The concierge gave us free trolly passes ($75 value) and coupons to enjoy throughout the city.
"Amazing Amazing Amazing Service! " Read full review on TripAdvisor   10/19/2009 Vote      
9. Concierge and doormen were great, but service at the Oak Room bar in the hotel (which was close to empty at the time we were there) was very slow.
"Beautiful hotel with lovely decor and good service. " Read full review on TripAdvisor   9/19/2009 Vote      
10. Concierge was excellent and I would like to thank Joe for his advice with regard to car rental and where would be good to go - this led to a great day out shopping and visiting Newport RI.
"Great character, rough round the edges " Read full review on TripAdvisor   9/7/2009 Vote      
   
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