SKYLOFTS at MGM Grand, Las Vegas, Service

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OpinionWell
Rank

20th

Out of 481

SKYLOFTS at MGM Grand	Average Price: $167 Check Rates

Hotel Class:

3799 Las Vegas Blvd S

Las Vegas, 89109 View map

5-Star Hotel Rank: 7 of 17
Average review rating: 4.13

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (15) , Expedia (100) , MyTravelGuide (461) , Travelocity (331) , TripAdvisor (7039) , YahooTravel (526)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (319) balcony (321) bar (1005) bath (308) bathroom (2144) bed (1775) bill (270) breakfast (888) charge (472) check in (2071) check out (468) checkout (184) concierge (487) cost (456) deal (729) decor (246) dinner (535) fee (584) food (2188) front desk (1092) gym (182) hotel (11437) housekeeping (588) lobby (749) location (1630) lunch (292) manager (340) money (857) parking (241) pillow (331) pool (4302) price (1324) rate (659) recommend (1091) restaurant (2048) room (15613) room service (480) service (2353) shower (1278) shuttle (249) spa (685) staff (2373) street (308) suite (1987) towel (441) tub (457) valet (263) value (486) view (1958) walk (2338)

Service

Appears in 2349 comments.

74% wrote positive comments about service

The following words were used in comments with Service:
clean (107) customer (225) desk (99) drink (104) excellent (219) food (221) friendly (96) good (320) great (411) hotel (406) liked (78) nice (120) night (81)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. With a customer service experience like I received, I implore you to visit a different hotel.

"Incompetent Front Desk and Res Services " Read full review on TripAdvisor 5/16/2012 Vote

2. great customer service.

"Greatly disappointed " Read full review on TripAdvisor 5/12/2012 Vote

3. Spa service was great.

"Big hotel with great staff and limitless amenities " Read full review on TripAdvisor 5/8/2012 Vote

4. People and service were great on casino.

"Rooms run-down; pool was fun to relive those college days " Read full review on TripAdvisor 5/5/2012 Vote

5. Service was definitely good even during busy times.

"Okay. " Read full review on TripAdvisor 5/4/2012 Vote

6. Spacious rooms and heavenly beds, meticulous house-keeping, and great service.

"MGM Grand in Las Vegas " Read full review on TripAdvisor 5/4/2012 Vote

7. I will definitely stay at the MGM again as I am big on service and they provided excellent service to us with a great room.

"Tower Spa Suite! Excellent Experience " Read full review on TripAdvisor 5/2/2012 Vote

8. Good food at the Buffett and had an excellent Dinner at Emiril's New Orlean's Seafood restaurant where the table service was superb.

"Great stay at MGM " Read full review on TripAdvisor 4/29/2012 Vote

9. The place is huge, pool very nice, service very good, rooms really nice and good time was had by all.

"A nice visit " Read full review on TripAdvisor 4/28/2012 Vote

10. I've stayed at a few places in Vegas, but the MGM has the best overall variety of services.

"Wow! The new rooms are amazing! " Read full review on TripAdvisor 4/26/2012 Vote