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Rank
8th
Out of 493

Fairmont San Francisco

Average Price: $290  
 
Hotel Class:
950 Mason Street
San Francisco, 94108 View map  
4-Star Hotel Rank: 6 of 37
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (77) , MyTravelGuide (2) , Travelocity (10) , TripAdvisor (885) , YahooTravel (39)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 36 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
better (4)   coffee (3)   desk (9)   double (3)   friendly (3)   helpful (3)   hotel (10)   management (36)   mediocre (2)   night (4)   secure (2)   special (2)   staff (3)   toilets (2)   wine (2)    
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1. At this point, the front desk manager suddenly became friendly and offered us something by way of apology, such as a bottle of wine.
"Disappointing, lives up to the 'Snob Hill' jibes " Read full review on TripAdvisor   1/27/2012 Vote      
2. Throughout this, the front desk manager was determined not to give us a room that was in any way better than what we already had, which was why our options were so limited.
"Disappointing, lives up to the 'Snob Hill' jibes " Read full review on TripAdvisor   1/27/2012 Vote      
3. (Hint to the hotel manager - double what you pay Linda and have her train all new servers).
"Extremely great service and unbelievable views " Read full review on TripAdvisor   9/23/2011 Vote      
4. (Hint to the hotel manager - double Richs' salary and only allow him 1 day off instead of 2 ), it's much better when he is behind the desk although everyone was nice and helpful.
"Extremely great service and unbelievable views " Read full review on TripAdvisor   9/23/2011 Vote      
5. The Hopkins manager asked if the coffee was better at the Fairmont- and it was.
"Grand Old Hotel- Still Grand " Read full review on TripAdvisor   9/8/2010 Vote      
6. The Hopkins manager asked if the coffee was better at the Fairmont- and it was.
"Grand Old Hotel- Still Grand " Read full review on TripAdvisor   9/8/2010 Vote      
7. When I mentioned this to the manager I was dismissed without an apology and only the explanation was that the hotel was full.
"Terrible room maintenance " Read full review on TripAdvisor   5/7/2012 Vote      
8. I spoke with the front desk manager, who offered to reverse the upgrade charge for the 1st night.
"The Fairmont - aim for the North Tower or bust " Read full review on TripAdvisor   4/24/2012 Vote      
9. The manager from the previous day was not around and had not told her colleagues about the offer of apology, so the guy on the front desk was reluctant to help us.
"Disappointing, lives up to the 'Snob Hill' jibes " Read full review on TripAdvisor   1/27/2012 Vote      
10. We asked a for a manager, but he was unaware of our situation, so we had to repeat what happened.
"Bad Experience " Read full review on TripAdvisor   11/29/2011 Vote      
   
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