Fairmont San Francisco, San Francisco, Bill

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Rank

8th

Out of 493

Fairmont San Francisco	Average Price: $290 Check Rates

Hotel Class:

950 Mason Street

San Francisco, 94108 View map

4-Star Hotel Rank: 6 of 37
Average review rating: 4.19

OpinionWell Value Index: 4

Traveler reviews analyzed: YahooTravel (39) , MyTravelGuide (2) , Travelocity (10) , Expedia (77) , TripAdvisor (885) , BedBugRegistry (1)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (34) balcony (42) bar (127) bath (34) bathroom (208) beach (23) bed (199) bill (24) breakfast (191) charge (57) check in (107) check out (34) closet (53) complimentary (37) concierge (115) cost (58) deal (69) decor (36) dinner (56) downtown (29) fee (23) food (170) front desk (121) gym (52) hotel (1664) housekeeping (55) lobby (280) location (369) manager (36) money (59) parking (97) pillow (26) pool (30) price (116) rate (72) recommend (104) restaurant (204) room (1592) room service (89) service (364) shower (85) staff (384) street (98) suite (144) towel (31) tub (22) valet (24) view (489) walk (178) wireless (46)

Bill	Appears in 24 comments. 100% wrote positive comments about bill

The following words were used in comments with Bill:
correct (3) desk (3) drink (2) exceptional (2) expectation (2) experience (2) extra (2) money (2) need (2)

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1. Front desk needs training on how to fix the bill when checking out, over one hour to correct 600.00 in over charges.

"DO NOT GO " Read full review on TripAdvisor 8/8/2011 Vote

2. The bath faucet was broken so they comped some of our drinks on our bill, and that was nice of the mgt to do.

"Great location, beautiful hotel. " Read full review on TripAdvisor 8/6/2011 Vote

3. A quick reminder of who is paying the bill usually elicited the desired response.

"Customer service needs improvement. " Read full review on TripAdvisor 9/7/2009 Vote

4. The buffet is pricey- $30.00 - and should use choose the buffet just a word of caution - an automatic 15% gratuity is added to the bill ( they call it a breakfast surcharge).

"Really enjoyed our second stay " Read full review on TripAdvisor 5/9/2012 Vote

5. There was no asking how are stay was and there was some charges on the bill that shouldn't have been there.

"First Stay " Read full review on TripAdvisor 4/25/2012 Vote

6. Imagine my surprise when there were 2 charges for room upgrades on my bill.

"The Fairmont - aim for the North Tower or bust " Read full review on TripAdvisor 4/24/2012 Vote

7. I was concerned that with all of the niceties, I would find extra charges on my final bill, but that was not the case.

"First-class service and elegant accommodations " Read full review on TripAdvisor 4/13/2012 Vote

8. It is neither kid-friendly nor adult-frinedly in sense that kids attracted to that or accidentally knocking off items sitting in that tray will end up having parents paying for it and will for sure get a lecture or penalty of sorts from the paying parents - once item is off from the tray base for minutes, the item charge will automatically be billed to the room even if you put it back later on (after x no.

"An 'old dame' still holding up atop Nob Hill " Read full review on TripAdvisor 1/14/2012 Vote

9. I noticed that my bill included a charge for an $8.50 bottle of water and after several calls, they explained that the sensor in the refrigerator is sensitive and if anything moves off of it, it goes on your bill and they gave me a credit.

"The Fairmont is spectacular. " Read full review on TripAdvisor 12/21/2011 Vote

10. We had cold oatmeal with breakfast and it was cheerfully removed from the bill.

"Excellent Girls' Weekend " Read full review on TripAdvisor 10/31/2011 Vote