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Rank
8th
Out of 493

Fairmont San Francisco

Average Price: $290  
 
Hotel Class:
950 Mason Street
San Francisco, 94108 View map  
4-Star Hotel Rank: 6 of 37
Average review rating: 4.19
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (39) , MyTravelGuide (2) , Travelocity (10) , Expedia (77) , TripAdvisor (885) , BedBugRegistry (1)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 115 comments. 
87% wrote positive comments about concierge
The following words were used in comments with Concierge:
excellent (7)   extremely (5)   friendly (7)   good (10)   great (14)   helpful (41)   hotel (19)   nice (6)   recommend (8)   reservation (6)    
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1. The staff at reception were helpful and courteous but although the concierge were helpful they recommended a very poor restaurant in china town which spoiled one of our evenings which was very disappointing as we were only there for 4 nights.
"Beautiful hotel, pity about the staff " Read full review on TripAdvisor   5/6/2012 Vote      
2. the positives were the concierge who got us into a nice restaurant and the staff in the coffee shop cafe centto.
"faded glory " Read full review on TripAdvisor   5/1/2012 Vote      
3. We asked the concierge for another recommendation that would have a vegetarian option, and they were stumped.
"What a let down " Read full review on TripAdvisor   4/24/2012 Vote      
4. The staff was also very helpful and friendly -- the concierge helped me make some limousine/car service arrangements without a hitch -- the service that they use was very professional.
"Very Good Short Stay at a Legend " Read full review on TripAdvisor   4/18/2012 Vote      
5. The front desk staff were welcoming, the concierge went out of his way to be helpful, the waiters in the bar made us feel at home.
"Fantastic hotel, just wish they had coffee makers in the rooms.... " Read full review on TripAdvisor   3/16/2012 Vote      
6. We then asked 2 concierges to help us with restaurant reservations.
"Disappointing Stay at the Fairmont " Read full review on TripAdvisor   3/6/2012 Vote      
7. The valet, the front desk, the concierge and the operator were all very very helpful and upbeat.
"Fantastic Classic Hotel " Read full review on TripAdvisor   2/13/2012 Vote      
8. Very efficient, good and friendly (not because they were pretentious) FO / Concierge staff service .
"An 'old dame' still holding up atop Nob Hill " Read full review on TripAdvisor   1/14/2012 Vote      
9. Best location, very clean, staff very helpful, booked trips with them, concierge is great, close to China town, union square, and shopping, rooms are clean.
"Best location, VERY CLEAN, STAFF VERY HELPFUL CLOSE TO CHINA TOWN UNION SQUARE, " Read full review on TripAdvisor   12/30/2011 Vote      
10. There is a little Italian bistro within walking distance (I forget the name, but a concierge may be able to help) and a great little breakfast place that serves sandwiches right across from the cablecar museum (a slight walk down a steep hill near Chinatown).
"Near Union Square-Away From the Hustle & Bustle " Read full review on TripAdvisor   12/20/2011 Vote      
   
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