Ink48 Hotel, a Kimpton Hotel, New York City, Front Desk

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Rank

7th

Out of 676

Ink48 Hotel, a Kimpton Hotel	Average Price: $355 Check Rates

Hotel Class:

653 Eleventh Avenue

New York City, 10036 View map

4-Star Hotel Rank: 3 of 106
Average review rating: 5

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (26) , TripAdvisor (866)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 178 comments.

77% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (17) great (13) helpful (27) hotel (22) housekeeping (6) liked (8) management (11) need (6) nice (16) night (10)

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1. Not one of the people I dealt with on front desk had any personailty, rather like the room.

"Poor service starts from the moment you arrive. " Read full review on TripAdvisor 5/13/2012 Vote

2. I could LIVE this life!:)We like to cycle in the cities we stay in, so we inquired at the front desk for a bike rental company close-by.

"Loved it! " Read full review on TripAdvisor 5/8/2012 Vote

3. The valet staff upon arrival was courteous and the front desk personnel were also very friendly and helpful.

"Awesome Hotel! " Read full review on TripAdvisor 5/3/2012 Vote

4. The front desk was wonderful--professional and helpful, and actually upgraded us so that we could get into a room faster.

"finally a chic and comfortable hotel in nyc that won't break the bank! " Read full review on TripAdvisor 5/2/2012 Vote

5. Anna at the front desk had no problem pointing us to cheaper parking options as the valet is $55 per night.

"Trendy hotel a short walk from theaters " Read full review on TripAdvisor 4/20/2012 Vote

6. The front desk staff is very friendly and helpful and the rooms are modern and clean.

"Nice boutique hotel with great service " Read full review on TripAdvisor 4/7/2012 Vote

7. Generally, we found that we wanted to get past the front desk and doormen as quickly as possible -- we felt oddly embarrassed and unwanted as guests -- not at ALL my experience with Kimpton hotels in the past.

"Beautiful view, but unhelpful front desk, and NOT kid-friendly " Read full review on TripAdvisor 3/21/2012 Vote

8. We also was taking care of by Jason who was very helpful at the front desk .

"Awesome " Read full review on TripAdvisor 2/20/2012 Vote

9. As a result I was on a rollaway/campbed , The front Desk staff are knowledgeable except one Latin American lady is an absolutely terrible person.

"Not A good hotel at all " Read full review on TripAdvisor 1/30/2012 Vote

10. The front desk staff was extremely friendly and knowledgeable.

"Great NYC experience! " Read full review on TripAdvisor 1/17/2012 Vote