Chicago Swissotel, Chicago, Staff

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Rank

33rd

Out of 415

Chicago Swissotel	Average Price: $272 Check Rates

Hotel Class:

323 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 16 of 39
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (51) bar (80) bath (45) bathroom (160) bed (168) bill (36) breakfast (156) charge (115) check in (147) complimentary (23) concierge (90) cost (79) deal (68) downtown (83) fee (53) fitness center (46) food (101) front desk (151) gym (57) hotel (1188) housekeeping (29) lake (202) lobby (163) location (370) manager (28) mini bar (23) minibar (28) money (41) parking (151) pillow (30) pool (179) price (162) rate (115) recommend (95) restaurant (170) room (1288) room service (72) service (260) shower (153) staff (333) street (56) suite (64) towel (25) tub (54) valet (22) valet parking (25) value (37) view (564) walk (206) wireless (40)

Staff

Appears in 333 comments.

92% wrote positive comments about staff

The following words were used in comments with Staff:
clean (20) comfortable (13) courteous (20) desk (29) efficient (12) excellent (23) friendly (97) good (25) great (34) helpful (84) hotel (77) location (18) most (14) nice (36) pleasant (11) professional (21)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Quality hotel, very efficient but friendly staff.

"Luxury hotel near the river and lake. " Read full review on TripAdvisor 5/21/2012 Vote

2. Bellstaff, doorman, and front office staff were very helpful and welcoming.

"Great Hotel For Business " Read full review on TripAdvisor 5/20/2012 Vote

3. The staff was wonderful to us.

"Gorgeous room, gorgeous view " Read full review on TripAdvisor 5/20/2012 Vote

4. The hotel staff were very friendly and responded to all of our requests.

"Great location and great hotel. " Read full review on TripAdvisor 5/12/2012 Vote

5. Staff was extremely friendly and helpful.

"Weekend work stay " Read full review on TripAdvisor 5/9/2012 Vote

6. Beautiful lobby and the staff was truly wonderful.

"Beautiful Hotel - love love love " Read full review on TripAdvisor 4/30/2012 Vote

7. The hotel staff and service was exceptional from checkin to checkout.

"Family Stay in a GREAT location!!! " Read full review on TripAdvisor 4/25/2012 Vote

8. However, every hotel staff person did extend their most professional courtesies to us, from check-in to the amazing breakfast buffet.

"Swissotel Chicago- Downtown perfection! " Read full review on TripAdvisor 4/23/2012 Vote

9. The hotel staff was very friendly, and we defintiely look forward to staying here again on our next trip to Chicago.

"Great hotel! " Read full review on TripAdvisor 4/9/2012 Vote

10. Good location, helpful staff and fabulous beds.

"Nice experience for first time in Chicago! " Read full review on TripAdvisor 4/8/2012 Vote