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OpinionWell
Rank
33rd
Out of 415

Chicago Swissotel

Average Price: $272  
 
Hotel Class:
323 East Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 16 of 39
Average review rating: 4.12
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Room service
Appears in 72 comments. 
65% wrote positive comments about room service
The following words were used in comments with Room service:
delicious (5)   desk (4)   expense (7)   food (11)   good (8)   great (5)   hotel (12)   menu (4)   need (4)   night (7)    
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1. Lots of food options nearby and the Swissotel has wonderful room service.
"Luxury and comfort away from home " Read full review on TripAdvisor   4/12/2012 Vote      
2. Room was very comfortable, room service was delicious and quick and overall we had a great time staying here.
"Great choice, location and possibly upgrade? " Read full review on TripAdvisor   4/10/2012 Vote      
3. Room service was fast and delicious; the fruit/cheese plate was somewhat reasonable in cost considering its size.
"Lots of construction but amazing bed; great Groupon " Read full review on TripAdvisor   4/6/2012 Vote      
4. Room service was efficient and edible -- not the best, not the worst.
"Comfortable stay, but decidedly not the best location or most luxurious in Chicago " Read full review on TripAdvisor   10/17/2011 Vote      
5. Everyone from the Front Desk and Concierge to the Valet Attendants and Room Service staff treated us like we were special guest.
"Excellent Service " Read full review on TripAdvisor   9/22/2011 Vote      
6. The front desk staff was courteous and removed our room service charge because the food was horrible.
"NOT ALL IT SHOULD BE " Read full review on TripAdvisor   8/19/2011 Vote      
7. Room service was relatively prompt and hygienic.
"Clean, comfortable and convenient location " Read full review on TripAdvisor   7/29/2011 Vote      
8. With the exception of the room service attendants and the very kind lady who made up our room everyday, the staff of the hotel, especially the front desk and the concierge was unfriendly and most unhelpful.
"Not up to expectations " Read full review on TripAdvisor   7/4/2011 Vote      
9. During my most recent stay I ordered room service every night and was very pleased with the quality and presentation of the food.
"Beautiful View " Read full review on TripAdvisor   3/16/2011 Vote      
10. Room service is a delight when you have your grandson visiting.
"Best views of Lake Michigan and equally great staff. " Read full review on TripAdvisor   2/4/2011 Vote      
   
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