Chicago Swissotel, Chicago, Concierge

OpinionWell's Blog

Home » United States » Illinois » Chicago Destinations » Chicago Hotels » Chicago Swissotel

OpinionWell
Rank

33rd

Out of 415

Chicago Swissotel	Average Price: $272 Check Rates

Hotel Class:

323 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 16 of 39
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (51) bar (80) bath (45) bathroom (160) bed (168) bill (36) breakfast (156) charge (115) check in (147) complimentary (23) concierge (90) cost (79) deal (68) downtown (83) fee (53) fitness center (46) food (101) front desk (151) gym (57) hotel (1188) housekeeping (29) lake (202) lobby (163) location (370) manager (28) mini bar (23) minibar (28) money (41) parking (151) pillow (30) pool (179) price (162) rate (115) recommend (95) restaurant (170) room (1288) room service (72) service (260) shower (153) staff (333) street (56) suite (64) towel (25) tub (54) valet (22) valet parking (25) value (37) view (564) walk (206) wireless (40)

Concierge

Appears in 90 comments.

67% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (10) good (6) great (7) guest (4) helpful (25) hotel (10) liked (6) location (4) need (6) recommend (4) welcoming (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The concierge was partucularly helpful in suggesting restaurants, tours and local attractions.

"Great location and great hotel. " Read full review on TripAdvisor 5/12/2012 Vote

2. The concierge was extremely helpful - when I called to ask about good restaurants in the area, he didn't immediately tell me to go eat at the hotel restaurant, although it got decent ratings.

"Great location, Awesome room! " Read full review on TripAdvisor 5/7/2012 Vote

3. The concierge and valet parking attendants were very helpful and friendly, as was the front desk.

"Fantastic Hotel! " Read full review on TripAdvisor 4/2/2012 Vote

4. Bell service and the concierge were helpful.

"Great place to be for St. Patrick's Day " Read full review on TripAdvisor 4/1/2012 Vote

5. the concierge was excellent.

"it is a swissotel " Read full review on TripAdvisor 3/7/2012 Vote

6. great location but help is a premium when trying to contact the front desk,concierge,directions,etc and the new elevator system is not user friendly at least for us.

"nice place " Read full review on TripAdvisor 11/14/2011 Vote

7. Concierge was super helpful, valet parking (a little $, but its Chicago).

"Super great hotel " Read full review on TripAdvisor 10/13/2011 Vote

8. As for the concierge, she was very helpful.

"Good hotel, great location " Read full review on TripAdvisor 8/31/2011 Vote

9. A deluxe hotel is expected to be deluxe in every category from front desk welcome to concierge awareness, to bath accessories.

"NOT ALL IT SHOULD BE " Read full review on TripAdvisor 8/18/2011 Vote

10. Even the concierge station seemed more dutiful than helpful, but I can't say they were unfriendly, just not very energetic.

"fantastic location " Read full review on TripAdvisor 8/15/2011 Vote