Chicago Swissotel, Chicago, Housekeeping

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Rank

33rd

Out of 415

Chicago Swissotel	Average Price: $272 Check Rates

Hotel Class:

323 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 16 of 39
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (51) bar (80) bath (45) bathroom (160) bed (168) bill (36) breakfast (156) charge (115) check in (147) complimentary (23) concierge (90) cost (79) deal (68) downtown (83) fee (53) fitness center (46) food (101) front desk (151) gym (57) hotel (1188) housekeeping (29) lake (202) lobby (163) location (370) manager (28) mini bar (23) minibar (28) money (41) parking (151) pillow (30) pool (179) price (162) rate (115) recommend (95) restaurant (170) room (1288) room service (72) service (260) shower (153) staff (333) street (56) suite (64) towel (25) tub (54) valet (22) valet parking (25) value (37) view (564) walk (206) wireless (40)

Housekeeping

Appears in 29 comments.

81% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
attentive (2) bathroom (2) clean (3) concierge (2) desk (2) excellent (4) floor (2) good (5) hotel (6) meal (2) night (2) problem (2) professional (2) spotless (2) staff (8) useful (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very helpful and even housekeeping always addressed us by name (unususal for such a large hotel).

"Excellent Hotel " Read full review on TripAdvisor 6/13/2011 Vote

2. Housekeeping is also wonderful and prompt.

"Best views of Lake Michigan and equally great staff. " Read full review on TripAdvisor 2/4/2011 Vote

3. Everyone from the hostess at check in to housekeeping were very friendly.

"A Room With A View " Read full review on TripAdvisor 1/15/2011 Vote

4. The housekeeping staff was pleasant, and our room was clean.

"Great hotel, but mold on windows " Read full review on TripAdvisor 6/18/2010 Vote

5. housekeeping, concierge and Bell Captain and were courteous and proactive.

"We loved this hotel " Read full review on TripAdvisor 6/15/2010 Vote

6. Housekeeping was good and very attentive to detail.

"Be aware of the $15 per day charge for use of the pool and fitness centre " Read full review on TripAdvisor 4/27/2010 Vote

7. Very responsive staff, absolutely meticulous housekeeping, and great attention to detail.

"A nice surprise " Read full review on TripAdvisor 3/31/2010 Vote

8. Excellent housekeeping.

"2 Sleepless in Chicago " Read full review on TripAdvisor 8/15/2009 Vote

9. housekeeping took good care of us.

"More than adequate, but nothing special " Read full review on TripAdvisor 7/14/2009 Vote

10. One thing that really impressed us was the excellent housekeeping service.

"Great stay, excellent housekeeping service " Read full review on TripAdvisor 3/16/2009 Vote