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Rank
30th
Out of 415

Westin Chicago

Average Price: $324  
 
Hotel Class:
320 North Dearborn Avenue
Chicago, 60610 View map  
4-Star Hotel Rank: 13 of 39
Average review rating: 4.22
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (40) , MyTravelGuide (641) , Travelocity (5) , TripAdvisor (550) , YahooTravel (45)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 73 comments. 
89% wrote positive comments about front desk
The following words were used in comments with Front desk:
friendly (12)   guest (4)   helpful (11)   hotel (11)   housekeeping (4)   management (3)   night (5)    
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1. Door staff and front desk are always pleasant.
"Westin Chicago - Ok rooms, good service " Read full review on TripAdvisor   5/2/2012 Vote      
2. The girl at the front desk was very friendly in welcoming us and it turned out our room was ready early.
"Friendly staff, great room " Read full review on TripAdvisor   1/9/2012 Vote      
3. The front desk staff was very helpful and the concierge was always standing by for a quick question.
"Great location and solid westin quality " Read full review on TripAdvisor   12/31/2011 Vote      
4. Tee, a wonderful woman at the front desk quickly got me checked in so I could grab some cold medicine in the gift shop and crawl into bed.
"Big hotel, with family feel " Read full review on TripAdvisor   11/15/2011 Vote      
5. I opened the door to room service bringing me hot chicken broth and a pot of tea with lemon and honey, along with a note from Tee at the front desk -hoping this helped me feel better.
"Big hotel, with family feel " Read full review on TripAdvisor   11/15/2011 Vote      
6. The front desk clerks were particularly good, asking all to the right questions and offering the right information before I even asked.
"Great Staff and Location, Very SPG Friendly but Parking was a Problem " Read full review on TripAdvisor   8/15/2011 Vote      
7. The housekeeping was very friendly and helpful as well as the front desk but the concierge service was terrible; they were not helpful, too busy and unfriendly.
"It was just okay " Read full review on TripAdvisor   7/18/2011 Vote      
8. The concierge and front desk staff were also quite helpful when needed.
"Great, comfortable stay in a nice location " Read full review on TripAdvisor   7/16/2011 Vote      
9. and Jordan at the front desk was wonderful.
"What a gem! Great location, facilities, and PEOPLE...and good price! " Read full review on TripAdvisor   7/5/2011 Vote      
10. The folks at the front desk were so accommodating, I didn't want to leave.
"Great service " Read full review on TripAdvisor   6/26/2011 Vote      
   
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