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OpinionWell
Rank
30th
Out of 415
Westin Chicago
Average Price: $324
Check Rates
Hotel Class:
320 North Dearborn Avenue
Chicago, 60610
View map
4-Star Hotel Rank:
13 of 39
Average review rating:
4.22
OpinionWell Value Index:
4
Traveler reviews analyzed:
BedBugRegistry
(
2
)
,
Expedia
(
40
)
,
MyTravelGuide
(
641
)
,
Travelocity
(
5
)
,
TripAdvisor
(
550
)
,
YahooTravel
(
45
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(27)
bar
(97)
bath
(16)
bathroom
(98)
bed
(95)
bill
(11)
breakfast
(112)
charge
(35)
check in
(72)
check out
(17)
complimentary
(31)
concierge
(92)
cost
(14)
deal
(25)
dinner
(26)
downtown
(54)
fee
(13)
fitness center
(41)
food
(58)
front desk
(73)
gym
(96)
hotel
(803)
housekeeping
(25)
lake
(13)
lobby
(101)
location
(317)
manager
(41)
massage
(12)
money
(21)
parking
(44)
pool
(17)
price
(54)
rate
(52)
recommend
(71)
restaurant
(166)
room
(705)
room service
(35)
service
(167)
shower
(65)
staff
(282)
street
(51)
suite
(22)
towel
(13)
tub
(18)
valet
(28)
valet parking
(13)
value
(17)
view
(157)
walk
(118)
wireless
(25)
See more
Charge
Appears in 35 comments.
66% wrote positive comments about
charge
The following words were used in comments with
Charge:
free
(5)
great
(7)
hotel
(7)
internet
(3)
lobby
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
I also had a great experience in the fitness area where they have a trainer who is willing to work with you and help you with your fitness routine all at no
charge
.
"Perfect Chicago Stay "
Read full review
on
TripAdvisor
4/29/2012
Vote
2.
Kudos especially to Sam at the Fitness Club, who (free of
charge
) gave great training advice and even sent a customized workout plan to me by email the next day.
"Great staff "
Read full review
on
TripAdvisor
3/27/2012
Vote
3.
The front desk staff were friendly and even took off a
charge
for WI FI that my teenage son signed up for using his PSP without asking me.
"Nice downtown hotel in good location "
Read full review
on
TripAdvisor
7/31/2008
Vote
4.
At check out we again inquired about extra room
charge
and were told it was taken care of, but we`ll see.
"Will not return "
Read full review
on
TripAdvisor
7/11/2008
Vote
5.
Safety deposit box was in the closet, free of
charge
.
"Comfortable rooms, great service and location! "
Read full review
on
TripAdvisor
5/12/2008
Vote
6.
My husband and I stayed here for one night on SPG points (no
charge
) for a special occasion.
"Great Hotel in an Excellent Location "
Read full review
on
TripAdvisor
5/4/2012
Vote
7.
Also- the club lounge on the 20th floor is worth the extra
charge
since the breakfast is hearty and as well as the afternoon snack.
"Perfection in the heart of Chicago "
Read full review
on
TripAdvisor
5/3/2012
Vote
8.
The porter in
charge
expected tips for this necessity, and would put on quite the act if you didn't hand something over.
"Great Hotel, Needs Polish on the Service "
Read full review
on
TripAdvisor
4/29/2012
Vote
9.
Finally at the end of this all, I see extra
charge
on my credit card without even an invoice sent to me.
"Many issues: Do not book the hotel through third party. "
Read full review
on
TripAdvisor
4/8/2012
Vote
10.
Not only did she recommend places to eat but shows to see and provided personal service by getting the
charge
card while we ate to provide us the service of making sure things were
charge
d to the room so we could get the points.
"CONCIERGE "
Read full review
on
TripAdvisor
11/8/2011
Vote
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