The Roosevelt Hotel, New York City, Concierge

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Rank

219th

Out of 676

The Roosevelt Hotel	Average Price: $331 Check Rates

Hotel Class:

Madison Avenue at 45th Street

New York City, 10017 View map

3-Star Hotel Rank: 75 of 154
Average review rating: 3.76

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (1097) , YahooTravel (84)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (13) bar (190) bath (47) bathroom (300) bed (272) bill (25) breakfast (149) charge (55) check in (108) check out (23) checkout (12) closet (21) complimentary (14) concierge (84) cost (48) deal (84) decor (35) dinner (16) discount (15) fee (17) food (92) front desk (105) gym (12) hotel (1557) housekeeping (22) lobby (339) location (562) maid (22) manager (26) money (79) parking (12) pillow (45) price (195) rate (106) recommend (144) restaurant (97) room (1695) room service (61) service (201) sheets (23) shower (130) staff (409) street (96) suite (32) towel (63) tub (23) value (55) view (64) walk (190) wireless (26)

Concierge

Appears in 84 comments.

80% wrote positive comments about concierge

The following words were used in comments with Concierge:
exceptional (4) friendly (13) good (9) great (12) helpful (32) hotel (10) housekeeping (4) location (4) nice (6) recommend (5) rude (9) service (9) staff (21) taxi (5) tip (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge is very helpful, made several great restaurant recommendations.

"Greatest centralized hotel to stay at while in Manhattan New York city. " Read full review on TripAdvisor 9/5/2010 Vote

2. Everyone from housekeeping staff to the concierge and guy directing traffic are efficient and helpful.

"location location location " Read full review on TripAdvisor 8/24/2010 Vote

3. The concierge was also extremely helpful.

"Excellent service; excellent accomodations " Read full review on TripAdvisor 7/19/2010 Vote

4. Every single one of the porters, barmen & concierge services were so helpful and friendly.

"A great place to stay " Read full review on TripAdvisor 6/29/2010 Vote

5. The staff on the whole were very helpful and the concierge gave great advice when asked.

"Fantastic Hotel " Read full review on TripAdvisor 6/27/2010 Vote

6. Concierge was very nice.

"Great Location! Great Service! Great Value! " Read full review on TripAdvisor 4/19/2010 Vote

7. But that got sorted in the end, I also asked the concierge a question and he just turned around and started talking to his friend about his tv channels.

"First time in NY - Excellent Location " Read full review on TripAdvisor 4/18/2010 Vote

8. The concierge (forgotten his name - Spanish/Mexican?) was really helpful - recommended a local Italian restaurant the first night which was excellent and booked out return transport to the airport (stretch limo for the same price as 2 taxis - there were 6 of us) which was hilarious and made a perfect end to a great stay.

"Ideal for 3 night city break " Read full review on TripAdvisor 4/13/2010 Vote

9. The concierge and front desk people were helpful and not rude in any way, answering our questions gladly.

"I would stay at the Roosevelt again! " Read full review on TripAdvisor 3/23/2010 Vote

10. Sheets and towels were changed every day, and the concierge were more than happy to advise on any tourist things we wanted to do - we even booked the sex and the city tour through them.

"This hotel was one of the more pricey we... " Read full review on TripAdvisor 3/22/2010 Vote