Hotel Beacon, New York City, Service

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Rank

4th

Out of 676

Hotel Beacon	Average Price: $273 Check Rates

Hotel Class:

2130 Broadway at 75th Street

New York City, 10023 View map

3-Star Hotel Rank: 2 of 154
Average review rating: 4.23

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (4) , TripAdvisor (944) , YahooTravel (14)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (18) bar (67) bath (25) bathroom (172) bed (182) breakfast (157) cable (10) charge (27) check in (51) check out (23) closet (40) concierge (39) cost (33) deal (15) decor (22) dinner (36) discount (13) downtown (35) food (142) front desk (86) hotel (1364) housekeeping (29) laundry (37) laundry room (17) lobby (66) location (472) lunch (17) manager (13) money (42) neighborhood (91) parking (19) pillow (16) price (115) rate (38) recommend (148) restaurant (287) room (1187) room service (21) service (121) sheets (13) shower (33) shuttle (11) staff (428) street (353) suite (311) towel (33) value (75) view (149) walk (264) wireless (58)

Service

Appears in 121 comments.

89% wrote positive comments about service

The following words were used in comments with Service:
clean (18) coffee (8) customer (9) excellent (13) free (9) friendly (17) good (17) great (26) helpful (11) hotel (35) internet (8) location (14) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Hotel service was efficient and unobtrusive.

"Great location " Read full review on TripAdvisor 4/21/2012 Vote

2. The service was helpful and the Hotel was conveniently located near a subway station and convenience shopping.

"Good value, spacious 2 bedroom suite, conveniently located. " Read full review on TripAdvisor 4/13/2012 Vote

3. Great hotel + Great location + great service = great experience.

"Great Hotel - Fantastic location " Read full review on TripAdvisor 4/11/2012 Vote

4. Both rooms were spotlessly clean and serviced well each day.

"A great stay until check out " Read full review on TripAdvisor 1/14/2012 Vote

5. Service was brilliant, rooms cleaned daily and efficiently, staff very helpful and friendly.

"Brilliant! " Read full review on TripAdvisor 1/13/2012 Vote

6. Not the cheapest 4* hotel but certainly not the most expensive either, the reception and concierge staff could not be more helpful, the rooms were of a good size, spotlessly clean, and serviced daily.

"What a wonderful friendly, and clean hotel! " Read full review on TripAdvisor 1/6/2012 Vote

7. The service is very nice, and the rooms are large (for NYC) and clean.

"Great hotel in the Upper West Side " Read full review on TripAdvisor 12/24/2011 Vote

8. The best customer service I've received in years, the male staff held the door open for me every single time I exited and the women were courteous and kind and wonderful.

"Fantastic Hotel, Great Staff & Great Location " Read full review on TripAdvisor 12/15/2011 Vote

9. No details needed because you will get bad service most of the time and then bad food and then scammed at the end.

"Fantastic Hotel, Great Staff & Great Location " Read full review on TripAdvisor 12/15/2011 Vote

10. Very clean, great service and helpful.

"great hotel in NY " Read full review on TripAdvisor 12/14/2011 Vote