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Rank
9th
Out of 676

Doubletree Guest Suites Times Square

Average Price: $474  
 
Hotel Class:
1568 Broadway
New York City, 10036-8201 View map  
3-Star Hotel Rank: 5 of 154
Average review rating: 4.33
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (54) , MyTravelGuide (40) , Travelocity (31) , TripAdvisor (1846) , YahooTravel (66)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 68 comments. 
65% wrote positive comments about manager
The following words were used in comments with Manager:
cares (3)   comfortable (3)   customer (4)   desk (7)   generous (7)   guest (4)   helpful (6)   horrible (3)   hotel (6)   housekeeping (3)   management (70)   problem (3)   responsive (5)    
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1. The manager was very accommodating, I really appreciated his help.
"Perfect for fun in NYC " Read full review on TripAdvisor   4/21/2012 Vote      
2. kudos to the General manager and his team.
"CONSISTENT " Read full review on TripAdvisor   4/9/2012 Vote      
3. The general manager needs to be heartily congratulated at creating a team that puts the customer first, emphasizes positive attitudes, and goes out of their way to be helpful and add the little touches that make a traveler a dedicated Doubletree client for all business and pleasure travel.
"Perfect Base for an NYC Visit " Read full review on TripAdvisor   1/31/2012 Vote      
4. brian choi,property manager, before arrival and received a prompt email back.
"As good as advertised " Read full review on TripAdvisor   12/12/2011 Vote      
5. The manager Andrew was the best ever.
"A1 Hotel and Management!!! " Read full review on TripAdvisor   8/2/2011 Vote      
6. It was the manager who repeatedly called me 'Miss' even though I corrected her 'Mister' without apology, she then demanded that I go right then to the lobby to pay for the internet services ($26).
"Good Location for First Timers, Poor Service " Read full review on TripAdvisor   1/5/2011 Vote      
7. The most notable thing was how helpful the Manager, John Lopez, was.
"Helpful Manager " Read full review on TripAdvisor   12/16/2010 Vote      
8. I was not present at the check out so my team gave me the receipt on Friday when they got back home, I called and talked to the manager and her response was 'it was on the registration card and there is nothing I can do about it.
"Not interested in loyal clients " Read full review on TripAdvisor   9/17/2010 Vote      
9. I was not present at the check out so my team gave me the receipt on Friday when they got back home, I called and talked to the manager and her response was 'it was on the registration card and there is nothing I can do about it.
"Not interested in loyal clients " Read full review on TripAdvisor   9/17/2010 Vote      
10. Checked out at 5 a.m. and night manager came up to help us with our baggage.
"Best Place to be in NYC " Read full review on TripAdvisor   8/13/2010 Vote      
   
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