Doubletree Guest Suites Times Square, New York City, Front Desk

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Rank

9th

Out of 676

Doubletree Guest Suites Times Square	Average Price: $474 Check Rates

Hotel Class:

1568 Broadway

New York City, 10036-8201 View map

3-Star Hotel Rank: 5 of 154
Average review rating: 4.33

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (40) , Travelocity (31) , TripAdvisor (1846) , YahooTravel (66)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (61) bar (205) bath (30) bathroom (332) bed (457) bill (32) breakfast (461) charge (48) check in (332) check out (55) check-out (24) complimentary (41) concierge (222) cost (69) deal (69) decor (35) dinner (56) discount (50) downtown (30) food (157) front desk (279) hotel (2797) housekeeping (99) lobby (346) location (1212) maid (22) manager (68) mini bar (30) mini-bar (31) money (88) parking (75) pillow (53) price (274) rate (124) recommend (280) restaurant (425) room (2903) room service (59) service (501) shower (69) staff (953) street (355) suite (1021) towel (82) valet (41) value (106) view (600) walk (300) wet bar (36) wireless (100)

Front desk Traveler Insight - Friendly Front Desk

Appears in 279 comments.

85% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (40) good (12) great (31) helpful (64) hotel (33) housekeeping (12) liked (16) nice (16) secure (12) service (42) staff (102) welcoming (15)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The least they should do is PUT UP A TERMINAL FOR PRINTING BOARDING PASSES at the front desk (plenty of room).

"An Oasis in Time Square Chaos " Read full review on TripAdvisor 5/17/2012 Vote

2. The front desk staff is efficient and friendly.

"Best Hotel in NY " Read full review on TripAdvisor 5/14/2012 Vote

3. Jennie Diaz at the front desk always seems to remember me and is so pleasant.

"great customer service " Read full review on TripAdvisor 5/11/2012 Vote

4. Front desk service is great.

"Great location! " Read full review on TripAdvisor 5/3/2012 Vote

5. The front desk with their complimentary cookies ,and yes they are delicious.

"Good sized suites for groups " Read full review on TripAdvisor 5/2/2012 Vote

6. The staff at the front desk were nice and very helpfull.

"great place to stay " Read full review on TripAdvisor 4/22/2012 Vote

7. From Bell Hops To Front Desk staff, great attitudes and smiles in an area that is really crazy with people in and out.

"Great Staff & Stay " Read full review on TripAdvisor 4/22/2012 Vote

8. The front desk reception was constantly so friendly, warm cookies were too delicious, room service was extremely fast and friendly.

"A Hotel you can call home...Thanks to a great front desk manager..!!! " Read full review on TripAdvisor 4/21/2012 Vote

9. Front desk staff helpful and provided hot chocolate cookies on arrival for our welcome.

"Fantastic location! " Read full review on TripAdvisor 4/13/2012 Vote

10. Overall I was pleasantly happy with the hotel, the location was great, the room was clean and had all amenities, the front desk staff were very friendly and the concierge was great.

"Great Hotel in Times Square " Read full review on TripAdvisor 4/10/2012 Vote