Millenium Hilton, New York City, Staff

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Rank

123rd

Out of 676

Millenium Hilton	Average Price: $369 Check Rates

Hotel Class:

55 Church Street

New York City, 10007 View map

4-Star Hotel Rank: 44 of 106
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (1864) , Travelocity (24) , TripAdvisor (1078) , YahooTravel (39)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (38) bar (139) bargain (23) bathroom (134) bed (210) bill (22) breakfast (194) charge (50) check in (142) check out (34) complimentary (15) concierge (94) cost (50) deal (72) decor (17) dinner (44) discount (34) downtown (112) food (99) front desk (130) gym (24) hotel (1744) housekeeping (40) lobby (136) location (449) manager (41) mini bar (30) money (36) neighborhood (20) parking (35) pillow (36) pool (132) price (169) rate (87) recommend (106) restaurant (226) room (1574) room service (65) sauna (16) service (264) sheets (21) shower (35) staff (499) street (235) suite (194) towel (32) value (54) view (545) walk (160) wireless (60)

Staff

Appears in 499 comments.

85% wrote positive comments about staff

The following words were used in comments with Staff:
clean (40) concierge (23) desk (44) extremely (21) friendly (130) good (23) great (60) helpful (155) hotel (154) liked (23) location (23) nice (31) pleasant (25) polite (22) professional (20) rude (18) service (35)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Very nice rooms and staff, expect a good solid Hilton service in a modern tower, however the construction in ground zero can still be bothersome.

"Good hotel location is not ideal especially due to construction of the Freedom towers " Read full review on TripAdvisor 5/16/2012 Vote

2. The bar staff was very nice and the drinks reasonably priced for NYC.

"Clean updated hotel " Read full review on TripAdvisor 5/12/2012 Vote

3. The front desk, concierge and bell hop staff are all friendly and helpful.

"Great view and very convenient " Read full review on TripAdvisor 5/9/2012 Vote

4. The hotel is in a good location, clean and the front office staff are really helpful.

"Good option " Read full review on TripAdvisor 5/4/2012 Vote

5. Very lovely staff we encountered there.

"We really enjoyed our week at Millenium Hilton NYC " Read full review on TripAdvisor 5/1/2012 Vote

6. The staff were always professional, though I did feel a few times the service standard wasn't quite as attentive or experienced as what I am used to experiencing at Hilton hotels, which was a surprise in NYC.

"We really enjoyed our week at Millenium Hilton NYC " Read full review on TripAdvisor 5/1/2012 Vote

7. The staff does however like to talk loudly over you in their wish to communicate what is not possible.

"You have better choices nearby " Read full review on TripAdvisor 4/29/2012 Vote

8. The check in was excellent, all staff very happy and eager to help.

"Long weekend in NYC " Read full review on TripAdvisor 4/24/2012 Vote

9. The staff were very pleasant and the rooms were immaculate.

"Fabulous view/Excellent hotel!!! " Read full review on TripAdvisor 4/23/2012 Vote

10. Check in and out were easy and the staff helpful.

"Great location " Read full review on TripAdvisor 4/23/2012 Vote