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Rank
123rd
Out of 676

Millenium Hilton

Average Price: $369  
 
Hotel Class:
55 Church Street
New York City, 10007 View map  
4-Star Hotel Rank: 44 of 106
Average review rating: 4.29
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (1864) , Travelocity (24) , TripAdvisor (1078) , YahooTravel (39)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 41 comments. 
10% wrote positive comments about manager
The following words were used in comments with Manager:
complain (5)   desk (3)   extra (3)   floor (4)   hotel (12)   housekeeping (3)   internet (3)   liked (4)   management (42)   night (4)   problem (3)   regret (2)   responsive (2)   rude (5)   sleep (2)   staff (4)   toilets (2)    
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1. For your money I would definitely go elsewhere more as the service was so poor consistently for 2 days with the exception of Vanessa the day Manager who apologised for her staff .
"The worst "service" with rude staff " Read full review on TripAdvisor   5/3/2010 Vote      
2. If you do not sit where they tell you, they will then ignore you until the manager appears and not at all interested in looking after guests.
"Another Hilton Hotel that does not perform- was fabulous now don't bother " Read full review on TripAdvisor   2/29/2012 Vote      
3. For my part, I did ask to have the internet connection fee waived, but the manager said no.
"Nice Hotel, but nickels and dimes " Read full review on TripAdvisor   2/29/2012 Vote      
4. This was our second stay in the hotel and we were in a junior suite on the 54th floor (special thanks to the manager).
"millenium hilton december 2011 " Read full review on TripAdvisor   1/21/2012 Vote      
5. Manager on holiday .
"Go for the view from high floors! " Read full review on TripAdvisor   12/8/2011 Vote      
6. The next day we met with the Housekeeping Manager, a lady called Sylvia.
"All smokers beware of the Millenium Hilton!! They will try to get $200 out of you. " Read full review on TripAdvisor   9/27/2011 Vote      
7. what a fiasco, people at the counter yelling for a manager.
"Stay Away! Poor service across the board, plenty of other hotels in NYC! " Read full review on TripAdvisor   9/7/2011 Vote      
8. And even though Hilton hotels have always impressed us, I simply must place Rutger Vandenberg, the Front Office manager, in a class by himself.
"Our 5th stay at this hotel - home away from home " Read full review on TripAdvisor   7/18/2011 Vote      
9. As I think how I didn't talk to a manager I find with other reviewers that it most likely wouldn't have mattered anyway.
"The hotel was a great locale but the Hilton hotel name has lost it's lustre. " Read full review on TripAdvisor   3/2/2011 Vote      
10. So I wiped up the floor and toilet but regretted not mentioning this to the manager.
"The hotel was a great locale but the Hilton hotel name has lost it's lustre. " Read full review on TripAdvisor   3/2/2011 Vote      
   
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