Millenium Hilton, New York City, Front Desk

OpinionWell's Blog

Home » United States » New York » New York Destinations » New York Hotels » Millenium Hilton

OpinionWell
Rank

123rd

Out of 676

Millenium Hilton	Average Price: $369 Check Rates

Hotel Class:

55 Church Street

New York City, 10007 View map

4-Star Hotel Rank: 44 of 106
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: Travelocity (24) , MyTravelGuide (1864) , TripAdvisor (1078) , Expedia (42) , YahooTravel (39)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (38) bar (139) bargain (23) bathroom (134) bed (210) bill (22) breakfast (194) charge (50) check in (142) check out (34) complimentary (15) concierge (94) cost (50) deal (72) decor (17) dinner (44) discount (34) downtown (112) food (99) front desk (130) gym (24) hotel (1744) housekeeping (40) lobby (136) location (449) manager (41) mini bar (30) money (36) neighborhood (20) parking (35) pillow (36) pool (132) price (169) rate (87) recommend (106) restaurant (226) room (1574) room service (65) sauna (16) service (264) sheets (21) shower (35) staff (499) street (235) suite (194) towel (32) value (54) view (545) walk (160) wireless (60)

Front desk

Appears in 130 comments.

68% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (12) great (9) helpful (22) hotel (14) housekeeping (7) liked (7) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The bellman and front desk clerks were professional and attentive, however that can not be said about the doormen in getting us a taxi both Saturday and Sunday nights.

"Location, Location... " Read full review on TripAdvisor 4/23/2012 Vote

2. The front desk staff acted like we were just two of hundreds of guests they'd have to 'process' that day.

"Hotel staff needs training " Read full review on TripAdvisor 4/23/2012 Vote

3. Clean as can be and front desk was accommodating when asked for late check out.

"Nice hotel but traffic was horrible. " Read full review on TripAdvisor 4/7/2012 Vote

4. The staff at the front desk and the supporting staff were great.

"Decent but Not Up To Hilton Standards " Read full review on TripAdvisor 3/28/2012 Vote

5. Front desk staff quite professional and competent.

"Great location and view, super-fast elevator, competent front desk " Read full review on TripAdvisor 1/16/2012 Vote

6. Arturo on the front desk is simply a star!this man has been immense and great assistance on every stay.

"Millenium Hilton " Read full review on TripAdvisor 12/26/2011 Vote

7. The bar was nice in the lobby and the Front desk staff very helpful, charging my daughters iPhone when her charger broke.

"Great hotel for the price " Read full review on TripAdvisor 12/16/2011 Vote

8. Our weekend at the Hilton Millenium was enhanced because the front desk was accommodating (thank you Javier Alvites!) and helped us out with the printing of our passes for the 911 memorial and because the all of the hotel staff was so pleasant and helpful.

"Well-run hotel with helpful staff " Read full review on TripAdvisor 12/14/2011 Vote

9. The hotel has nice rooms and good front desk and concierge.

"Nice hotel, construction noise down to nothing " Read full review on TripAdvisor 12/12/2011 Vote

10. Front desk was helpful, but general standard did not match price.

"Go for the view from high floors! " Read full review on TripAdvisor 12/8/2011 Vote