Millenium Hilton, New York City, Service

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Rank

123rd

Out of 676

Millenium Hilton	Average Price: $369 Check Rates

Hotel Class:

55 Church Street

New York City, 10007 View map

4-Star Hotel Rank: 44 of 106
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (1864) , Travelocity (24) , TripAdvisor (1078) , YahooTravel (39)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (38) bar (139) bargain (23) bathroom (134) bed (210) bill (22) breakfast (194) charge (50) check in (142) check out (34) complimentary (15) concierge (94) cost (50) deal (72) decor (17) dinner (44) discount (34) downtown (112) food (99) front desk (130) gym (24) hotel (1744) housekeeping (40) lobby (136) location (449) manager (41) mini bar (30) money (36) neighborhood (20) parking (35) pillow (36) pool (132) price (169) rate (87) recommend (106) restaurant (226) room (1574) room service (65) sauna (16) service (264) sheets (21) shower (35) staff (499) street (235) suite (194) towel (32) value (54) view (545) walk (160) wireless (60)

Service

Appears in 264 comments.

64% wrote positive comments about service

The following words were used in comments with Service:
clean (16) excellent (21) expectation (13) food (13) friendly (15) good (31) great (45) helpful (15) hotel (76) internet (13) new (13) nice (14) night (16)

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1. There is simply no better place in the Financial District than this place to get the best views of the new WTC plaza, memorial and transportation hub, pay less than at Times Square (upwards of $100 less per night) and get great service all the while.

"Great rooms, great views, great service " Read full review on TripAdvisor 5/23/2012 Vote

2. Very nice rooms and staff, expect a good solid Hilton service in a modern tower, however the construction in ground zero can still be bothersome.

"Good hotel location is not ideal especially due to construction of the Freedom towers " Read full review on TripAdvisor 5/16/2012 Vote

3. Service is great as expected at a Hilton.

"Great place to stay with caveats " Read full review on TripAdvisor 5/13/2012 Vote

4. The service was overall good, and we really felt at home here on the other side of the world from Australia over xmas.

"We really enjoyed our week at Millenium Hilton NYC " Read full review on TripAdvisor 5/1/2012 Vote

5. The service at Hilton Times Square in these front office departments was definitely noticeably better.

"We really enjoyed our week at Millenium Hilton NYC " Read full review on TripAdvisor 5/1/2012 Vote

6. Last month we were impressed by the fine and friendly service we received.

"Hotel staff needs training " Read full review on TripAdvisor 4/23/2012 Vote

7. Last time we were there we were welcomed like old friends (and valued Hilton Honors members -- we are regular Hilton customers worldwide) and were given great accommodations and exceptional service.

"Hotel staff needs training " Read full review on TripAdvisor 4/23/2012 Vote

8. The breakfast at the restaurant was good and the hostesses at the restaurant really provided a higher level of service making sure everyone was happy and 'well fed'.

"Excellent downtown hotel - with magnificent views " Read full review on TripAdvisor 4/16/2012 Vote

9. On check-in the service was fast and efficient and we were off to our room.

"Excellent downtown hotel - with magnificent views " Read full review on TripAdvisor 4/16/2012 Vote

10. Hotel was nice, service was good but getting to this hotel by car is a total nightmare due to streets closed off and ongoing construction for World Trade Center site.

"Nice hotel but traffic was horrible. " Read full review on TripAdvisor 4/7/2012 Vote