Millenium Hilton, New York City, Concierge

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Rank

123rd

Out of 676

Millenium Hilton	Average Price: $369 Check Rates

Hotel Class:

55 Church Street

New York City, 10007 View map

4-Star Hotel Rank: 44 of 106
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: YahooTravel (39) , MyTravelGuide (1864) , Travelocity (24) , Expedia (42) , TripAdvisor (1078)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (38) bar (139) bargain (23) bathroom (134) bed (210) bill (22) breakfast (194) charge (50) check in (142) check out (34) complimentary (15) concierge (94) cost (50) deal (72) decor (17) dinner (44) discount (34) downtown (112) food (99) front desk (130) gym (24) hotel (1744) housekeeping (40) lobby (136) location (449) manager (41) mini bar (30) money (36) neighborhood (20) parking (35) pillow (36) pool (132) price (169) rate (87) recommend (106) restaurant (226) room (1574) room service (65) sauna (16) service (264) sheets (21) shower (35) staff (499) street (235) suite (194) towel (32) value (54) view (545) walk (160) wireless (60)

Concierge

Appears in 94 comments.

94% wrote positive comments about concierge

The following words were used in comments with Concierge:
excellent (8) friendly (9) good (13) great (19) helpful (49) hotel (18) knowledgable (6) lobby (5) nice (6) recommend (7) reservation (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Joseph the concierge assisted us with ease and gave great Knowledge and information for planning our sightseeing schedule.

"Long weekend in NYC " Read full review on TripAdvisor 4/24/2012 Vote

2. In all fairness, the concierge was very helpful.

"Hotel staff needs training " Read full review on TripAdvisor 4/23/2012 Vote

3. We did not have much interaction with hotel staff but the concierge was very pleasant and helpful.

"A great base to see the city! " Read full review on TripAdvisor 4/11/2012 Vote

4. The concierge was friendly when he was available, but after 7pm, there was no trace of him again.

"Not up to the usual Hilton Standard " Read full review on TripAdvisor 4/2/2012 Vote

5. Excellent Service at the reception, excellent service during dinner and breakfast, and excellent concierge.

"Excellent Hotel " Read full review on TripAdvisor 3/21/2012 Vote

6. There is a subway station behind the hotel but it took us a few trys before we found the correct entrance to it so be sure to ask the concierge specifically which side of the street it's on.

"Convenient location if new to NYC " Read full review on TripAdvisor 2/7/2012 Vote

7. Staff is a little cold but concierge good and hotel modern and updated.

"Great Views, Ideal Location, Large Rooms, Above Subway Station! " Read full review on TripAdvisor 1/24/2012 Vote

8. Front desk and concierge, and special shout out to Joseph who went above and beyond to help us plan trip to Ellis Island.

"Excellent location and amazing views! " Read full review on TripAdvisor 1/12/2012 Vote

9. The only plus is great concierge.

"Avoid Get better service at a one star b&b " Read full review on TripAdvisor 12/29/2011 Vote

10. However, for the most part, the staff were friendly and polite - especially the Concierge desk.

"A convenient classic " Read full review on TripAdvisor 12/18/2011 Vote