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OpinionWell
Rank
43rd
Out of 676

The Lucerne Hotel

Average Price: $320  
 
Hotel Class:
201 West 79th Street
New York City, 10024 View map  
3-Star Hotel Rank: 16 of 154
Average review rating: 4.42
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (49) , MyTravelGuide (3) , TripAdvisor (573) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 106 comments. 
95% wrote positive comments about service
The following words were used in comments with Service:
clean (17)   comfortable (11)   concierge (10)   desk (9)   excellent (15)   food (7)   free (7)   friendly (14)   good (32)   great (10)   hotel (29)   location (10)   nice (12)   night (7)    
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1. Service staff very helpful without exceptions, got a room despite early checkin and the property was always very clean and well kept.
"A consistently solid venue " Read full review on TripAdvisor   5/2/2012 Vote      
2. It has a very French menu, and the ambiance, service and food were all excellent, and the prices were reasonable.
"Nicely renovated Upper West Side Hotel; Great Restaurant " Read full review on TripAdvisor   4/22/2012 Vote      
3. The Lucerne is an old fashioned, but comfortable hotel with good service.
"A very New York story " Read full review on TripAdvisor   4/21/2012 Vote      
4. Large rooms, comfortable beds and attentive service.
"Touch of Class in the middle of the Upper West Side " Read full review on TripAdvisor   4/12/2012 Vote      
5. The service is always very good the front desk staff and concierge are pleasant and efficient (can't speak to how good the concierge is.
"Pleasant Space, Great Location " Read full review on TripAdvisor   3/15/2012 Vote      
6. For guests visiting Upper West Side and Columbia University, this hotel offers a nice and convenient accommodation with efficient, friendly service and clean rooms.
"recommendable hotel in a very convenient location " Read full review on TripAdvisor   3/8/2012 Vote      
7. Service was very good & the adjoining restaurant (Good Matin) served a good breakfast.
"Great location, good service " Read full review on TripAdvisor   2/20/2012 Vote      
8. It was very clean and the service it was very good, the only one problem can be the room's size, my room was very small, for me it was ok because I had to stay there only for one night but, to be honest if I had to be there more nights it can became a problem.
"Nice experience! " Read full review on TripAdvisor   1/29/2012 Vote      
9. As always, the service and housekeeping were excellent, as was our deluxe king room.
"Fine hotel, good service, nice restaurant " Read full review on TripAdvisor   12/28/2011 Vote      
10. The onsite restaurant Nice Matin has delightful food and service, and is open for all meals.
"Fine hotel, good service, nice restaurant " Read full review on TripAdvisor   12/28/2011 Vote      
   
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