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OpinionWell
Rank
43rd
Out of 676

The Lucerne Hotel

Average Price: $320  
 
Hotel Class:
201 West 79th Street
New York City, 10024 View map  
3-Star Hotel Rank: 16 of 154
Average review rating: 4.42
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (10) , MyTravelGuide (3) , Expedia (49) , TripAdvisor (573)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Concierge
Appears in 52 comments. 
100% wrote positive comments about concierge
The following words were used in comments with Concierge:
efficient (4)   free (4)   fridge (3)   friendly (8)   good (6)   great (4)   helpful (23)   hotel (4)   lobby (3)   need (3)   recommend (4)   reservation (5)    
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1. The concierge, well I asked about bikes to hire, and he said go to 7th avenue, when their were plenty of places closer with better bikes than that.
"Lucerne for small home style hotel accom NYC " Read full review on TripAdvisor   4/18/2012 Vote      
2. The lobby is small but functional, and there is a concierge which is helpful.
"Nice room, good location " Read full review on TripAdvisor   4/1/2012 Vote      
3. The service is always very good the front desk staff and concierge are pleasant and efficient (can't speak to how good the concierge is.
"Pleasant Space, Great Location " Read full review on TripAdvisor   3/15/2012 Vote      
4. The concierge helped us with tickets to the 9/11 memorial and with last minute dinner reservations.
"Elegance on the upper west side. " Read full review on TripAdvisor   3/10/2012 Vote      
5. Liz is a great concierge for tickets, reservations, etc.Rooms have been updated recently and now include room safes.
"Love the Lucerne in the Upper West Side " Read full review on TripAdvisor   10/23/2011 Vote      
6. We really enjoyed our stay at the lucerne - Liz the concierge was fantastic.
"wonderful relaxing stay " Read full review on TripAdvisor   9/18/2011 Vote      
7. The concierges and bellmen were most helpful in getting us cabs, suggesting activities and restaurants, and giving us all kinds of tips.
"Perfect in every way! " Read full review on TripAdvisor   9/9/2011 Vote      
8. Great desk and concierge service.
"Fine place, well located " Read full review on TripAdvisor   8/26/2011 Vote      
9. If you are looking for a small hotel that has old world charm, a warm friendly efficient staff, and a knowledgeable helpful concierge, look no further.
"Great hotel, nice location, highly recommended! " Read full review on TripAdvisor   8/8/2011 Vote      
10. The concierge steered us in the right direction for two great meals.
"Great hotel, nice location, highly recommended! " Read full review on TripAdvisor   8/8/2011 Vote      
   
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