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The Lucerne Hotel
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OpinionWell
Rank
43rd
Out of 676
The Lucerne Hotel
Average Price: $320
Check Rates
Hotel Class:
201 West 79th Street
New York City, 10024
View map
3-Star Hotel Rank:
16 of 154
Average review rating:
4.42
OpinionWell Value Index:
4
Traveler reviews analyzed:
Expedia
(
49
)
,
MyTravelGuide
(
3
)
,
TripAdvisor
(
573
)
,
YahooTravel
(
10
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(25)
bar
(31)
bath
(11)
bathroom
(103)
bed
(86)
bill
(12)
breakfast
(101)
charge
(13)
check in
(30)
closet
(29)
complimentary
(12)
concierge
(52)
cost
(14)
deal
(15)
decor
(13)
dinner
(22)
discount
(35)
downtown
(17)
fitness center
(7)
food
(46)
front desk
(71)
hotel
(756)
housekeeping
(20)
lobby
(51)
location
(299)
lunch
(7)
maid
(8)
manager
(10)
money
(18)
neighborhood
(73)
parking
(25)
pillow
(21)
price
(97)
rate
(58)
recommend
(65)
restaurant
(285)
room
(774)
room service
(14)
service
(106)
shower
(35)
staff
(278)
street
(106)
suite
(68)
towel
(13)
valet parking
(7)
value
(30)
view
(50)
walk
(115)
water pressure
(7)
wireless
(26)
See more
Cost
Appears in 14 comments.
50% wrote positive comments about
cost
The following words were used in comments with
Cost:
complaints
(2)
desk
(2)
extra
(2)
hotel
(5)
love
(3)
night
(3)
order
(2)
price
(2)
rating
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
I would have been happier if the nightly rate had been less, but it's a fact that sleeping in New York will
cost
you.
"Loved Staying at The Lucerne! "
Read full review
on
TripAdvisor
8/28/2011
Vote
2.
Who received our order just checked out and refused to pay the
cost
for the order he received from room service and we were told they never go by names anyway.
"Watch your bill "
Read full review
on
TripAdvisor
5/19/2012
Vote
3.
The staff are very professinal but apart from the concierge and the doormen don't expect any warmth or feeling of being special, bit cold considering the
cost
of the rooms and the time we stayed.
"Near Central Park, subway and great restaurants "
Read full review
on
TripAdvisor
4/21/2012
Vote
4.
For example, on the day of our departure, we had to shlepp our luggage with us everywhere such as to Time Square after having to had to cancel our reservations for the 9/11 memorial because of the
cost
of the taxi from lower Manhattan to W.
"Clean but a couple of negatives "
Read full review
on
TripAdvisor
1/6/2012
Vote
5.
The Lucerne Hotel is a lovely hotel in a wonderful location and a reasonable price (given what it
cost
s to stay in NYC).
"Check into the Lucerne -- it's worth it! "
Read full review
on
TripAdvisor
11/13/2011
Vote
6.
Also have to say that the room rate was very fair, considering the
cost
of NYC hotel rooms- our room was lovely and the price was great.
"Lovely Hotel in a great neighborhood "
Read full review
on
TripAdvisor
10/5/2011
Vote
7.
We had a rental car and used the valet, but later noticed there was a garage just across the street which probably would have
cost
us less.
"Great hotel with exceptional service on the Upper West Side! "
Read full review
on
TripAdvisor
7/27/2011
Vote
8.
The next morning I relayed my complaint to the day manager of the front desk, who immediately acknowledged that this had happened because we were late arrivals and offered to reduce the
cost
of the room for the previous night.
"An acknowledged stumble from The Lucerne on our fifth stay "
Read full review
on
TripAdvisor
5/31/2011
Vote
9.
Cost
is $35/day.
"Fantastic place to stay "
Read full review
on
TripAdvisor
4/22/2011
Vote
10.
I requested a mini fridge in the room; this was provided at no extra
cost
and i even asked for a low-noise level room!(again .
"Fantastic location "
Read full review
on
TripAdvisor
10/5/2009
Vote
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